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blazingmagnums
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Message 21 of 44
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Re: Poor speed in Prenton

How is it looking?
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scouseware
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Message 22 of 44
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Re: Poor speed in Prenton

200 Vivid tonight : 21.15
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scouseware
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Message 23 of 44
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Re: Poor speed in Prenton

Heard nothing about the 'review' on 25th Jan . When is it fixed?

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blazingmagnums
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Message 24 of 44
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Re: Poor speed in Prenton

Put back to the 15th Feb
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scouseware
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Message 25 of 44
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Re: Poor speed in Prenton

Did they say why or are they still 'playing' with us using their sliding window of 'alternative facts'?

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blazingmagnums
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Message 26 of 44
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Re: Poor speed in Prenton

FYI it's been put back to July! Smiley LOL

Ref F004147201

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Forum Team
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Message 27 of 44
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Re: Poor speed in Prenton

Evening scouseware,

 

Thanks for taking the time to post back here.

 

I've taken a look at the high peak time traffic fault in your area (F002944277) and our engineers are still working on this to improve bandwidth with a review date of 5th July. As this is a review date it can be subject to change.

 

Sorry for the delay and inconvenience caused.

Regards

Sam


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jp-davies
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Message 28 of 44
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Re: Poor speed in Prenton

I had an engineer come to mine this afternoon because I am getting poor speeds on Vivid100. The Wirral's broadband isn't running as it should because there's a problem with our main feed in Birkenhead. The problem started on The Holmlands over a year ago and has since spread to postcodes CH41-49. They are currently upgrading the Birkenhead site and *should* be working as it should in 3 weeks or so
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Message 29 of 44
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Re: Poor speed in Prenton

Hey jp-davies,

Thanks for the new info Smiley Happy

I'd be interested in hearing back from you in a few weeks with an updated.

Thanks again for bringing this to our attention.

Catch up with you soon,

Take care.

Heather_J

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johnthecyclist
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Message 30 of 44
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Re: Poor speed in Prenton

You can see on the graph the 'over utilisation' in the Prenton area during peak times! Virgin media need to get there act together.

Over utalization.JPGOver utilisation

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