Hi I'm having issue with download speed, I'm on 100 MB package but only receiving about 15 Mbps, ping defaults to Manchester & drops following initial startup speeds of around 40-50 Mbps when ping connects to York/Hull ( which are closer to me.) Is there a way to stop the ping diverting to Manchester after approx 10 mins, this is becoming very frustrating as I'm constantly buffering & dropping signal. I've spoken to VM many times and even had engineer visit who plugged in and gets 70+ Mbps, however 10 mins after he leaves I'm back down to 15 Mbps, I'm so frustrated and only want the service which I'm paying for!! Any ideas ??