Consistently, over the past 2 weeks, the broadband speed we have been receiving (both wired and wireless) has been skating at or below 3Mbps. This has not been just during "peak hours", as it has never fluctuated back up to the speed we pay for (100Mbps).
Please could you offer some guidance and help to fix the issue.
Thanks for posting and a big welcome to the community
Apologies for the connection difficulties you're having at the minute. I've just tested your network and I can see that we're currently working on an SNR issue in your area. The fault ref is: F005442775 and we're hoping to have this resolved on the 21st July. While the fault is on-going you might experience slow and intermittent connection.
Apologies for any inconvenience caused,
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