on 22-04-2022 11:52
on 22-04-2022 13:06
Can't help directly but can recommend installing EMCO Ping Monitor. Very handy for monitoring packet loss and high pings over an extended period.
on 22-04-2022 13:11
Thanks. I have run some simple ping tests from the command line, such as ping -n 100 virginmedia.com. These tests also show some loss consistent with the BQM graphs.
on 22-04-2022 14:26
on 22-04-2022 15:22
Ok thanks. I've downloaded it and will give it a try.
on 25-04-2022 12:15
on 25-04-2022 14:51
Hi @andrewcr
Thanks for posting on our community forum
Sorry to hear about your issue, how has your connection been over the weekend? Have you noticed any improvement whatsoever?
Regards
on 25-04-2022 15:10
Hi Travis,
Thanks for getting back to me. The problem vanished on Friday evening (22/04) around 6 pm. As I mentioned in my last post it returned this morning at around 10 am. So it was basically not an issue over the weekend. There is another on going issue which I have also experienced. It is discussed in this thread:
https://community.virginmedia.com/t5/Networking-and-WiFi/VM-CORE-NETWORK-FAILURE-URGANT/td-p/4986440
However I do not think that the 2 issues are connected. The core network issue seems to occur over a 1-2 hour interval in the evenings and may be partly related to utilisation.
I have been monitoring packet loss using the ECMO ping monitor to host virginmedia.com for the last few hours. The stats am I getting are:
Packet loss 0.59% (21/3549).
Although not terribly high it is still far higher than normal as it is usually zero.
Thanks,
Andrew.
on 25-04-2022 20:33
on 25-04-2022 21:28
Thanks for the comparisons. I see that your weekly values are higher than mine when compared to the virginmedia.com host that I am using. However, it can be seen from the my BQM, there is loss over an extended period. This is not usually visible at all, hence I suspect something is amiss. I initially thought that this might be related to the ongoing Core Network issue (which is happening again right now) referred to in a previous post. But other users live BQM graphs that I have seen do not show the same loss over extended periods. I have also set up a host for pingbox1.thinkbroadband.com which I believe to be the server used for the BQM pings. This is currently showing 1.02% (36/3499) loss which seems to show some consistency with the BQM graph.
Thanks,
Andrew.