Packet loss and upload channel 32 qam

[andrewcr]

Hi,

This evening I seem to be experiencing latency and packet loss. One of the hub upload channels is also on 32 qam:

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	25800009	41	5120	64 qam	6
2	32599996	41	5120	32 qam	5
3	39400029	41	5120	64 qam	4
4	46199981	41	5120	64 qam	3

(Large red spike is hub restart)

Please can somebody take a look at this?

Thanks,

Andrew.

[mattj_uk]

Yep, I think we are violently agreeing that it is a network management issue.

[alphaomega16]

First time tonight I have felt like the BQM graph wasn't lying to me, horrendous time trying to play games tonight between 7-9pm which is when I am just loading up and getting into things for a few hours.

[Steven_L]

Thanks for coming back to us @mattj_uk.

I have looked into this and cannot see any issues that would be causing these problems. How has your connection been running since you last posted?

Regards,

Steven_L