on 26-05-2022 10:56
Hi,
Since moving over to Gig1, I am experiencing constant packet loss on my connection. If I simply run a ping to google when on Ethernet, I experience every 10-15 pings timeout.
Its really frustrating, as the kids use the connection for cloud gaming and it causes lag and makes it unusable.
Is there anything I can do to fix this. I am up for calling the vm, but they seem to think the connection is fine, even after I explain to them that packet loss on the network is an issue.
Thanks
Daniel
on 26-05-2022 13:08
26-05-2022 22:42 - edited 26-05-2022 22:43
do you get pings timeout if you run
ping -n 200 194.168.4.100
can you test on another wired device?
on 29-05-2022 10:02
Hi Danbeasant
Thanks for posting and apologies for the packet loss issue you're experiencing. As a gamer myself I fully appreciate the frustration. Done a system check today and you do have low SNR (signal to noise ratio) on a few of your downstream channels. They also are approaching being maxed out on their levels so could do with lowering these. I shall send you a PM now to book in a technician visit.
Best,
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