3 weeks ago
I have been experiencing serious Packet loss over the last 2 days, the general service status states no issues in my area but when I run a test through my Virgin media app it reports a service disruption in the area?
Can someone look into this please?
2 weeks ago
Not a single response, this 2 Bob broadband has to go! Full monthly payment for a half rate service .
Did you call Customer Service when it failed? They would have checked the connection on line and arranged for an engineer visit if required..
They tell me all is well, their app tells me different .
Go to thinkbroadband.com and set up a BQM. It will provide a record of packet loss
Yep, that's why I know I have it......
Has settled down a little since Monday but I still have it. All day/night .
Well I have seen worse, but I certainly wouldn't be happy with it.
How are your Hub stats? Any uncorrected errors?
Thank you for getting in touch.
I have ran some tests and on the back of this I would like to arrange an engineer visit.
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