Borrow a friend with a gigabit laptop in exchange for a cup of coffee.
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Exact same situation here. Tried using every possible device.
Only ethernet remains at stable full speed. Wifi is 25% speed at best and has been dropping completely for 20mins+ almost every 2 days for the last couple of months.
Why am I paying 48 pounds for a dysfunctional piece of gear when the only thing that's working properly is the ethernet socket?
Also this one is outrageous:
I was just told by the tech support that we can't get any discount if the internet outage is shorter than 24h straight. I really need someone from virgin this clear this one up for me please. So if we don't have internet connection half the time we should be still paying 48 pounds a month? This is NOT acceptable