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Message 11 of 13
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Re: Not getting speed I'm paying for and connection cuts out

Thanks for updating the thread Saleeeeee,

 

Sorry to hear about the continued connection trouble experienced.

 

I've located your details and post-refresh, I'm unable to find any active faults relating to this at the moment.

 

Could you monitor performance for me over the next 24 hours?

 

Nat_J

 


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Saleeeeee
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Message 12 of 13
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Re: Not getting speed I'm paying for and connection cuts out

Hi Nat,

I've been monitoring performance for months, I could attach a screenshot of the app I'm using to test connection speed on my mobile but it won't let me upload here. The results are consistently poor and are all timed and dated.

I'm also monitoring speed on the wired connection on my pc, results are the same.
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Message 13 of 13
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Re: Not getting speed I'm paying for and connection cuts out

Date ConnType ConnDetails Lat Lon Download DownloadBytes Upload UploadBytes Latency ServerName InternalIp ExternalIp
2017-12-07 21:06 Wi-Fi SSID: VM174246-2G 53.391212 -2.912184 6279 11424968 11289 20316311 18 Manchester 192.168.0.5 81.110.8.119
2017-12-01 20:25 Wi-Fi SSID: VM174246-2G 53.391448 -2.912209 36622 63268912 12218 22614684 11 Manchester 192.168.0.8 81.110.8.119
2017-11-30 20:46 Wi-Fi SSID: VM174246-2G 53.391255 -2.911960 1084 4343 12445 22640342 17 Manchester 192.168.0.8 81.110.8.119
2017-11-29 08:46 Wi-Fi SSID: VM174246-2G 53.391223 -2.912082 35893 63321040 12394 22878681 10 Manchester 192.168.0.8 81.110.8.119
2017-11-28 21:20 Wi-Fi SSID: VM174246-2G 53.391202 -2.912195 7213 7488 12167 22612807 18 Manchester 192.168.0.8 81.110.8.119
2017-11-27 19:42 Wi-Fi SSID: VM174246-5G 53.391142 -2.912150 2537 11582 12078 22574576 16 Manchester 192.168.0.8 81.110.8.119
2017-11-17 20:25 Wi-Fi SSID: VM174246-2G 53.391161 -2.912198 34455 57002216 6374 11849664 15 Manchester 192.168.0.4 81.110.8.119
2017-10-28 08:01 Wi-Fi SSID: VM174246-2G 53.391190 -2.912072 6289 8501456 6525 10549727 18 Manchester 192.168.0.5 81.110.8.119
2017-10-28 07:54 Wi-Fi SSID: VM174246-2G 53.391206 -2.911967 9378 12104080 6406 10749252 23 Manchester 192.168.0.5 81.110.8.119
2017-10-24 20:51 Wi-Fi SSID: VM174246-2G 53.391224 -2.911978 6357 8072848 1598 2071826 17 Manchester 192.168.0.16 81.110.8.119
2017-10-24 20:39 Wi-Fi SSID: VM174246-2G 53.391191 -2.912169 9997 15864536 6369 10213546 22 Manchester 192.168.0.16 81.110.8.119
2017-07-14 19:42 Wi-Fi SSID: VM174246-2G 53.391243 -2.912136 4094 6297352 2278 4070862 105 Manchester 192.168.0.2 81.110.8.119
2017-07-14 19:35 Cell EE LTE 53.391196 -2.912246 27248 49599410 2250 3779381 40 Preston 10.2.248.109 213.205.192.169
2017-07-14 19:32 Wi-Fi SSID: VM174246-5G 53.391066 -2.912126 3544 5415768 6719 11743104 111 Manchester 192.168.0.15 81.110.8.119
2017-06-28 23:04 Wi-Fi SSID: VM174246-5G 53.391181 -2.912209 105660 63331424 6242 11508330 13 Manchester 192.168.0.15 81.110.8.119
2017-05-16 20:42 Wi-Fi SSID: VM174246-5G 53.391025 -2.912112 104001 63279296 6366 11659818 12 Manchester 192.168.0.7 81.110.8.119
2017-02-19 17:57 Wi-Fi SSID: VM174246-2G 53.391318 -2.912213 37012 63253232 6395 11662252 10 Manchester 192.168.0.6 81.110.8.119
2017-02-07 21:57 Wi-Fi SSID: VM174246-2G 53.391198 -2.912171 32491 50079080 6577 11871687 12 Manchester 192.168.0.4 81.110.8.119
2017-01-24 07:59 Wi-Fi SSID: VM174246-5G 53.391181 -2.912221 1247 2220032 2290 3940838 36 Shrewsbury 192.168.0.6 81.110.8.119
2017-01-15 21:27 Wi-Fi SSID: VM174246-2G 53.391314 -2.912259 19270 33153408 6562 11886878 14 Manchester 192.168.0.5 81.110.8.119
2017-01-09 22:41 Wi-Fi SSID: VM174246-2G 53.391145 -2.912261 9276 16826008 6448 11791053 15 Manchester 192.168.0.8 81.110.8.119
2017-01-06 11:12 Wi-Fi SSID: PLUSNET-R72N 53.400386 -3.108483 37183 63286168 1888 3392151 24 Liverpool 192.168.1.65 209.93.232.46
2017-01-04 21:24 Wi-Fi SSID: VM174246-5G 53.390951 -2.912213 1826 3101864 6430 10115243 324 Manchester 192.168.0.7 81.110.8.119
2016-12-21 19:38 Wi-Fi SSID: VM174246-2G 53.391279 -2.912239 36228 63257328 6464 11570333 10 Manchester 192.168.0.7 81.110.8.119
2016-12-19 19:57 Wi-Fi SSID: VM174246-2G 53.391069 -2.912149 34460 54712680 6379 11824379 15 Manchester 192.168.0.7 81.110.8.119
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