It seems that my internet is disabled. I have managed to access my router settings page and had a look at the error log. The dates in the log are 1970's is there something wrong with the router. I have add some screen shots.
He told me a Block and been put on my connection and I should have been notified by either a house call or a note through the letter box, He then checked my connections and found High level of noise (the reason for the block). He changed my connector in the house and eveything is good to go.
Thanks again Dave & Heather and also a big thanks to Ian the engineer for being so prompt this morning