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Exorcist74
On our wavelength
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No internet connection all of a sudden

Internet erratic  SA6 Morriston

The internet problem has been going on since 8:30am today,I have reset the router 3 times, reset my computer 2 times, done a full diagnostic of my computer and everything is 100%.

Have done numerous speed checks all coming up with different results, I have a 100mb connection and its been averaging 25mb to 100, never the same result,the ping stays about the same 16.

About 10min ago the speed came back to normal, but finding difficulty in connecting to web sites,

this is the situation as of 11:40am

 

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jpeg1
Trouble shooter
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Message 2 of 5
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Re: No internet connection all of a sudden

Are those figures with a wired connection or WiFi?

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Exorcist74
On our wavelength
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Message 3 of 5
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Re: No internet connection all of a sudden

with wire and wifi,  terrible connections, take ages to get onto a web site,like Google,yahoo,ebay, ect,this site took 2min

the speed readings are fine now, BUT connecting to web pages is a total disaster, use to be faster when i had our 56k modems,

Its defiantly Virgin side, they must of mess about with security settings..if something work perfect leave the thing alone.....

example just try to log into XDA Development never had a problem in the past, now loading for 2min then blank white page at  the end,same with

Face-book & Twitter & most of the sites I visit. the complete system in knackered, not fit for purpose now.

ping using CMD command  facebook.com  request timed out , tried this out on 2 PC and 1 laptop.

My mobile virgin phone works perfect using data plan, but same terrible results using WiFi

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Jackboyo
Tuning in
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Message 4 of 5
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Re: No internet connection all of a sudden

I'm in Llansamlet, Swansea SA7 getting identical problems. Also on the 100 meg speed, impossible to get on a lot of websites. Testing on a wired connection to a PC from a Hub 3.
Run a test over the last 12 hours and getting constant disconnections as follows.

Response delay (avg/max) 195.11ms/2827.00ms
Test duration 12h 39m 2s 533ms
Requests period (avg/max) 0.540s/47.1s
Uptime 98.0022%
Downtime 15m 28s 406ms
Outages 24
Outages log 2019-02-01 11:20:19: connection is up (after 45.9s of downtime)
2019-02-01 11:19:33: request failed
2019-02-01 10:50:32: connection is up (after 58.3s of downtime)
2019-02-01 10:50:10: request failed
2019-02-01 10:20:22: connection is up (after 49.0s of downtime)
2019-02-01 10:19:33: request failed
2019-02-01 09:50:22: connection is up (after 48.9s of downtime)
2019-02-01 09:49:33: request failed
2019-02-01 09:20:25: connection is up (after 12.1s of downtime)
2019-02-01 09:20:13: request failed
2019-02-01 08:50:24: connection is up (after 12.2s of downtime)
2019-02-01 08:50:12: request failed
2019-02-01 08:20:21: connection is up (after 10.7s of downtime)
2019-02-01 08:20:10: request failed
2019-02-01 07:50:21: connection is up (after 10.4s of downtime)
2019-02-01 07:50:11: request failed
2019-02-01 07:20:43: connection is up (after 31.1s of downtime)
2019-02-01 07:20:12: request failed
2019-02-01 06:50:44: connection is up (after 32.1s of downtime)
2019-02-01 06:50:12: request failed
2019-02-01 06:20:22: connection is up (after 10.7s of downtime)
2019-02-01 06:20:12: request failed
2019-02-01 05:50:22: connection is up (after 9.2s of downtime)
2019-02-01 05:50:12: request failed
2019-02-01 05:20:22: connection is up (after 10.2s of downtime)
2019-02-01 05:20:11: request failed
2019-02-01 04:50:24: connection is up (after 10.1s of downtime)
2019-02-01 04:50:14: request failed
2019-02-01 04:20:43: connection is up (after 32.1s of downtime)
2019-02-01 04:20:11: request failed
2019-02-01 03:50:24: connection is up (after 10.1s of downtime)
2019-02-01 03:50:14: request failed
2019-02-01 03:20:24: connection is up (after 11.1s of downtime)
2019-02-01 03:20:13: request failed
2019-02-01 02:50:45: connection is up (after 32.1s of downtime)
2019-02-01 02:50:12: request failed
2019-02-01 02:20:22: connection is up (after 10.1s of downtime)
2019-02-01 02:20:12: request failed
2019-02-01 01:50:44: connection is up (after 33.1s of downtime)
2019-02-01 01:50:11: request failed
2019-02-01 01:20:26: connection is up (after 11.7s of downtime)
2019-02-01 01:20:14: request failed
2019-02-01 00:50:22: connection is up (after 9.6s of downtime)
2019-02-01 00:50:12: request failed
2019-02-01 00:20:23: connection is up (after 10.1s of downtime)
2019-02-01 00:20:13: request failed
2019-02-01 00:09:00: connection is up (after 417.7s of downtime)
2019-02-01 00:02:03: request failed
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jbrennand
Alessandro Volta
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Message 5 of 5
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Re: No internet connection all of a sudden

Call it in as a fault first and see what they say about your connection

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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