My broadband speen is much slower than the average speed.

[JAT247]

My package is M350 but speedtest.net says DL 89 UL 36.59

[Adduxi]

How are you testing?  Wired or Wifi?  VM do not guarantee wifi speeds.  Tests should be done wired direct to the Hub, with a good Cat 6a cable and a gigabit capable device.

However, please post your power levels and network log from the Hub.  Also setup a BQM to monitor and record your circuit.  www.thinkbroadband.com/ping

Once done we can comment.

[Alex_RM]

Hi JAT247,

Thanks for posting, and welcome to our community 🙂

Sorry to see you're experiencing some slow speeds.

If you can provide the information has asked for, this will help us diagnose any potential issues.

Alex_Rm