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My broadband speed

montanaguasa
Tuning in

My broadband speed has gone from well over 200 to less than 15 this happened yesterday. I have followed al the advice on virgin page but it is still the same.

Please help I am tearing my hair out.

1 ACCEPTED SOLUTION

Accepted Solutions

Thanks for the update @montanaguasa, pleased to hear that a solution was found and the services are running as expected

Have a great weekend

David_Bn

See where this Helpful Answer was posted

3 REPLIES 3

Adduxi
Very Insightful Person
Very Insightful Person

Usual request, post your power levels, pre and PostRS errors and network log.   Setup a BQM here www.thinkbroadband.com/ping 

Once done we can comment on the status of your circuit.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

At the end The problem was with my PC I reinstall windows and all is well now.

Thank you for your help and interest.

Thanks for the update @montanaguasa, pleased to hear that a solution was found and the services are running as expected

Have a great weekend

David_Bn