on 12-03-2019 18:21
Hi,
I have been Virgin Media (and NTL) customer for the past 12 years. Starting with 2Mb/s connection, I went through multiple upgrades, currently at 350Mb/s.
In the past weeks or maybe months, I have noticed that as soon as I turn torrenting on any computer or server in my house on, the WAN download connection drops to 10Mb/s flat on every device in the house (total). On top of that, I experience massive, 25% packet drops (tested by ping -t 1.1.1.1 and 8.8.8.8). Turn torrent off, and bam, problem solved.
My SuperHub 3 is setup in modem mode. My edge firewall is virtualized pfSense 2.4.4 and VLAN routing is done on Cisco 3560CX. Pretty basic setup that works fine.
Has Virgin Media introduced some sort of policy recently that throttles customer's connection down to make it feel like 2007 again for torrenting, or is my SuperHub 3 modem acting up?
Paying over £50 for 10Mb connection does not seem like a good deal for me any more. There are unthrottled 70/20 options out there for half the price.
on 24-07-2020 12:47
on 24-07-2020 12:54
Swampdogmash
Why do you think no one from VM has come onto this long running topic?
Because it's about Torrents so I'm surprised they've even spoken to you on the phone about it
on 24-07-2020 14:01
on 24-07-2020 14:06
I trialled Nord never had a download above 1mb speed,I know a few that have had the same result
They actually blamed the Virgin hub
They didn't have the wireshark protocol then
24-07-2020 22:40 - edited 24-07-2020 22:43
@moogera
I didn't make it about torrents.I ignored the fact that this thread has focussed on torrents. This thread is really about an issue where a large number of connections, common for torrents but also common for other distributed systems such as smart home devices communicating via mqtt, multiple api calls, and multiple devices browsing also has the same impact. In my specific case I have a large number of connections from those sorts of devices to the internet, and connections coming into the property fro other locations. The thread caught my attention as I want to upgrade to 350MB to take advantage of the higher upload speeds, but not if a high number of connections causes issues. Not all torrent are illegal, particularly ones for linux distros and development processes. Nor is it unusual in enterprise environments, or development or learning environments for those enterprise environments, to see large numbers of connections.
Years in IT have taught me that it not always the best thing to do to focus on a specific element of an issue, but to understand what is the cause and find the right situation to discuss, rather than focussing on something that noone wants to listen to. At least there is some element of confirmation there and that does mean that I would suspect a SH5 may not have the issue, as I am sure Virgin are less than happy with the SH3 and SH4 AND intel now!
on 25-07-2020 07:47
@Topbloke wrote:Apologies for my mass posting, virgin media forums still dont have a quote button and quick reply is not tagging the member or quote in properly, can't even edit or delete post on here either.
No actual button but there is a quote facility.
on 25-07-2020 11:59
@SwampdogMash wrote:@moogera
I didn't make it about torrents.I ignored the fact that this thread has focussed on torrents. This thread is really about an issue where a large number of connections, common for torrents but also common for other distributed systems such as smart home devices communicating via mqtt, multiple api calls, and multiple devices browsing also has the same impact. In my specific case I have a large number of connections from those sorts of devices to the internet, and connections coming into the property fro other locations. The thread caught my attention as I want to upgrade to 350MB to take advantage of the higher upload speeds, but not if a high number of connections causes issues. Not all torrent are illegal, particularly ones for linux distros and development processes. Nor is it unusual in enterprise environments, or development or learning environments for those enterprise environments, to see large numbers of connections.Years in IT have taught me that it not always the best thing to do to focus on a specific element of an issue, but to understand what is the cause and find the right situation to discuss, rather than focussing on something that noone wants to listen to. At least there is some element of confirmation there and that does mean that I would suspect a SH5 may not have the issue, as I am sure Virgin are less than happy with the SH3 and SH4 AND intel now!
Try disabling DHT on the client application.
on 25-07-2020 13:22
On topic of Torrent and DHT, many member sites will ban you if this is not disabled (they give you some time when you join to get set up) as it seem as a form of cheating your ratio.
on 10-08-2020 00:30
on 13-08-2020 18:06
My VPN software has today been updated including updating open VPN to the most recent version
Sadly using UDP the speed is very slow still