on 09-08-2021 23:05
This has been my connection since the engineer came on Saturday to fix a slowdown in speed. He changed the hub4. This was the 2nd engineer, the other one came last Thursday 5/8/2021.
Saturday.
Sunday
Monday
Engineer and his boss coming tomorrow.
Watch this space!
Answered! Go to Answer
on 10-08-2021 10:49
@N3m3sis1 wrote:PING thinkbroadband.co.uk: 64 data bytes
--- thinkbroadband.co.uk ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss round-trip min/avg/max = 11.000/13.000/15.000 ms
I think Legacy1 was referring to your WAN IP address on the Hub. Just double check the settings in the BQM have the latest WAN IP.
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on 09-08-2021 23:28
on 10-08-2021 02:15
PING thinkbroadband.co.uk: 64 data bytes
--- thinkbroadband.co.uk ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss round-trip min/avg/max = 11.000/13.000/15.000 ms
on 10-08-2021 10:49
@N3m3sis1 wrote:PING thinkbroadband.co.uk: 64 data bytes
--- thinkbroadband.co.uk ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss round-trip min/avg/max = 11.000/13.000/15.000 ms
I think Legacy1 was referring to your WAN IP address on the Hub. Just double check the settings in the BQM have the latest WAN IP.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks