Hello, in last week I am having numerous MDD Timeouts and extremely low speed, I am on 200 package and I am getting like 0.5, even google loads up slowly...
Timeouts, like every 5 seconds, until Internet goes down, and then after 10 minutes, it starts again, its getting unusable.
Any help please?Thanks Robert
Downstream DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Upstream US-1 US-2 US-3 US-4
Thanks for getting in touch
Sorry to hear about the connection problems you're having right now. I can see what you mean. When I've tested your Superhub today I can see that all of your downstream power levels are out of range.
Let's get an engineer out to investigate this. Please check your inbox (purple envelope, top right) for appointment info.
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Hey there Lightdark99,
Hope you're well
I just wanted to pop by and see how you're getting on following the engineer visit?
Can I help with anything else?