God knows what package all I know is its 80+ MBPS according to the person from virgin that persuaded me to upgrade. Never got near that highest 33 MBPS.
The package you are on will be clearly shown on your paper or online bill.
Plug a computer or laptop into the Hub using a Cat6a ethernet cable and run a speed test at www.speedtest.net and screenshot the result and post it back here.
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.