on 23-01-2022 15:58
Is the Broadband package I am on, my ethernet speed is slower than my wifi speed on my phone, on test today wired Ethernet speed was 265.92 Mb/s on my laptop and phone wifi speed 275 Mb/s.
Should my ethernet speed be higher and should my Hub be outputting a higher speed than it is and the speed readings have been around these readings since I was boosted from M500 quite a while ago ?
My Hub is connected via Ethernet to a V6 box and a seperate WIFI router so does this affect speed as it's shared ?
[MOD EDIT: Subject title changed for clarity]
Answered! Go to Answer
on 03-05-2022 11:36
Hi nashbeach,
Thank you for getting back in touch.
I am very sorry to hear the appointment has been rescheduled without you being given a reason why.
I would be be happy to take a look at the account and provided further information regarding this. To do this, I will just need to pop you over a private message to grab a few details and we can go from there.
The message will be available via the purple envelope on the top right of this page.
Speak soon,
on 09-06-2023 20:03
WIFI speed around 48mbps
All tested on Sam knows.
Why am I getting these results ?
on 09-06-2023 20:05
on 09-06-2023 20:37
yes
on 09-06-2023 20:38
my upload speed is faster than my download !
on 09-06-2023 20:39
I don't know if you feel like running through the steps in this thread again.
on 09-06-2023 20:40
Sounds like you may have an issue with your line.
Access your HUB on 192.168.0.1, select 'Check router status', and post all the data across all tabs, splitting between posts where required.
on 09-06-2023 20:52
Wi-Fi speed around 48mbps would hint at a device connected on the 2.4Ghz band.
What are the Hub's Downstream / Upstream speed results from Samknows Realspeed ?
on 09-06-2023 21:12
Hi @nashbeach
AS per @carl_pearce
Access your HUB on 192.168.0.1, select 'Check router status', and post all the data across all tabs, splitting between posts where required. Post the stats at text NOT photo's -
Also go to https://samknows.com/realspeed/ and perform a speed test - run the full test, not just the download test. You can post that result as a screenshot.
If you are still running the Archer C900 then it looks like the highest speed you can receive is:-
5GHz: Up to 433Mbps(Only with 11AC Wireless Adapter); Up to 150Mbps with 11N Wireless Adapter
2.4GHz: Up to 300Mbps
(Info from https://www.tp-link.com/us/home-networking/wifi-router/archer-c900/#specifications )
on 09-06-2023 23:20