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Lower than expected Upload speeds

orangeloops
Tuning in

Hi I am currently getting lower than expected Upload speeds on my new M500 package.

Download speeds are excellent (higher than expected) but I can't get above 23-24Mbps.

A couple of speed tests:

1. https://speedtest.samknows.com/

Latency
30.1 ms

Jitter
14.5 ms

Download
551 Mbps

Upload
23.6 Mbps


2. https://www.speedtest.net/

Ping 21 ms

Download
551 Mbps

Upload 23.2 Mbps

 

To confirm, this is when on ethernet connected directly to the router.

I have replaced the ethernet cable with a brand new 2 meter length one to test things. No difference.

 

The router is running in Modem mode, plugged into a FritzBox 7390 however I have tested both in and out of Modem mode, almost identical results.

 

According to VM: (https://www.virginmedia.com/broadband/speeds)

Upload Speeds
Advertised Speed: 36 Mbps
Expected Speed Range: 35 - 37 Mbps

10 REPLIES 10

Thanks Matthew I’ll keep a lookout