on 14-04-2022 20:48
I had my service connected today, when the engineer was here I had speeds of 280mps but within 2 hours my broadband went off for a few seconds and since then I'm getting 40mps maximum. Is there any reason for this?
on 14-04-2022 22:08
on 15-04-2022 15:18
I've rebooted the hub 3 and I'm now getting 180mps, but this is still below the 300mps minimum I was told I would get.
on 15-04-2022 15:28
on 15-04-2022 15:29
Wired, wireless?
VM don't guarantee WiFi speeds.
on 15-04-2022 17:41
Wireless on phone and firestick
on 15-04-2022 17:44
@Jkc1972 wrote:Wireless on phone and firestick
Do you have a HUB 4?
If you do what does this site show?
https://samknows.com/realspeed/
on 15-04-2022 18:16
No a hub 3, I also cannot connect the virgin connect to the hub. It keeps saying no hub found 🤬
on 15-04-2022 18:45
on 15-04-2022 20:08
OK thanks, I will try that. Thank you for your help.