on 08-03-2023 23:37
Had virgin hub 5 put in today and next to the hub I get nearly 400mb . In my gaming room upstairs I’m only getting 22mb download speed so games are jumping any ideas how to sort it
on 08-03-2023 23:44
on 09-03-2023 10:10
VM only guarantee 20Mb speeds over wifi, so as suggested a cable solution would be best.
You could also look at the Wifi Max solution from VM https://www.virginmedia.com/help/wifi-max
It's free on the top tiers and VOLT, but is £8 pm otherwise.
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on 11-03-2023 11:10
Hi @P3rcy
Welcome to the community forums
Sorry to hear of your WiFi speed concerns upstairs and with gaming. I can see on the system that you have spoken with the team since posting and have something in place to possible help this for you.
Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).