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Bhatich
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Message 1 of 16
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Low speed on Hub4

Upgraded to Gig1 from M350 and not getting the speeds that I was promised 

Tried contacting Virgin on several occasions but no joy

 

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Anonymous
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Message 2 of 16
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Re: Low speed on Hub4

is this a wired connection with a gigabit network card
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Bhatich
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Message 3 of 16
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Re: Low speed on Hub4

This is a WiFi connection to my iPhone from the new Hub 4 were I was promised much higher speeds than with my previous Virgin Router

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Anonymous
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Message 4 of 16
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Re: Low speed on Hub4

your very very unlikey to see speeds anywhere near 1000 on wifi.

you need to test with a wired connection
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Bhatich
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Message 5 of 16
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Re: Low speed on Hub4

No one is expecting 1000 on WiFi , but was expecting and promised more than I had on M350

and yes my device is only 2 metres from the router

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Anonymous
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Message 6 of 16
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Re: Low speed on Hub4

your garanteed speed is for wired connections. It doesn't apply to wifi.

you have not been promised any speed over wifi.
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Anonymous
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Message 7 of 16
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Re: Low speed on Hub4

what speeds does https://samknows.com/realspeed/ show?
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Anonymous
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Message 8 of 16
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Re: Low speed on Hub4


@Bhatich wrote:

No one is expecting 1000 on WiFi , but was expecting and promised more than I had on M350

and yes my device is only 2 metres from the router


Which iPhone?

Each device uses different wireless standards and wireless is only as good as the worst device, either end of the connection.

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Bhatich
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Message 9 of 16
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Re: Low speed on Hub4

Just ran a wired Speedtest to a laptop that is 2 metres from the Hub

speed was only 320 Mbps , not much difference if any from Hub 3 and the M350 package

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Anonymous
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Message 10 of 16
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Re: Low speed on Hub4


@Bhatich wrote:

Just ran a wired Speedtest to a laptop that is 2 metres from the Hub

speed was only 320 Mbps , not much difference if any from Hub 3 and the M350 package


Which iPhone?

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