Re: Low peak time speeds , less than 10mb on 100mb package
Thanks for your post
Really sorry for the slow speeds you're experiencing. I've just taken a look and I'm sorry to confirm that we're working on a fault in your area at the moment that can cause slow speeds, especially during peak time hours. The fault ref is: F004529419 and it's due for review on the 30th Aug.
Please accept my apologies for any inconvenience caused and keep in touch for updates.
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