I'm getting less than 1 mbps upload speeds as of Tuesday. Insane packet loss on trying to connect to services like Teamspeak, using speedtest. Downloading games take way too long. Please help!
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
All four of your Upstream Channels are at 16 QAM, they should be at 64 QAM. This will need an engineer to them right.
You can either phone in (08:00 is the best time) or wait on here for a few days until one of the VM Forum Staff comes along.
Thanks for posting, I'm sorry for the late reply and to see you've been having some issues with the upload speeds.
I've located your account using your forum details and can see you've been able to contact us since posting to arrange an engineer.
Please let us know if you're still having any issues with it.