Latency or Packet Loss - Gigabit connection

[s_curtis]

For the past several weeks I've been experiencing what I believe to be either latency and/or packet loss randomly while gaming.  I have tried everything I can locally to narrow down the cause - hub reboot, switch reboot, driver updates, game reinstall and even a complete OS reinstall.   

I am running the hub in modem mode with pfsense, the gateway always shows a very consistent ping with zero packet loss.  My BQM is showing latency spikes, some of which are have been very high recently.  Whenever I run speedtests the results are always very close to the expected speeds.

This evening I lost connection from the game 4 times within an hour, which is clearly extremely frustrating, particularly when playing with friends.  This problem is also causing me issues when I'm working from home, I regularly use Teams for meetings and these often freeze for several seconds at a time. 

Browsing the forum I see that other users are having similar issues, in particular this post matches my experience almost exactly.

I've also noted that on the thinkbroadband forum a post detailing 'peak time latency' where VM are trying to pass the blame. 

Below are the logs from my hub and the BQM graph

[newapollo]

---

@s_curtis wrote:

I've also noted that on the thinkbroadband forum a post detailing 'peak time latency' where VM are trying to pass the blame. 

Hi @s_curtis 

The peak latency issue was cleared up at the beginning of May.

The network log image was rejected as it contains your MAC address.

You need to post the network log info again, this time as text. The system will automatically blank out the MAC address.

Also glancing at the network log info, it's almost a month old. When was the last time you rebooted the hub?

It would be ideal to post all of your stats again (as text) following a reboot.

[s_curtis]

As requested here is all the hub info again in as text. The previous log was after a reboot last week, I thought it was strange that there was no recent entries even after a refresh, so perhaps just a glitch.

Time	Priority	Description
Fri 20/05/2022 13:32:27	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 20/05/2022 13:32:40	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 20/05/2022 21:21:20	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sun 22/05/2022 15:08:49	6	CM-STATUS message sent. Event Type Code: 5; Chan ID: 11; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 23/05/2022 10:49:43	3	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 23/05/2022 10:49:48	6	CM-STATUS message sent. Event Type Code: 2; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 23/05/2022 10:49:52	5	Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 23/05/2022 10:51:01	6	CM-STATUS message sent. Event Type Code: 4; Chan ID: 1; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 23/05/2022 10:51:04	3	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 23/05/2022 10:51:09	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 23/05/2022 17:31:39	5	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 23/05/2022 21:05:36	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Tue 24/05/2022 15:37:56	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Tue 24/05/2022 20:02:54	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 26/05/2022 14:10:37	4	DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 26/05/2022 14:10:39	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 26/05/2022 20:58:37	6	CM-STATUS message sent. Event Type Code: 5; Chan ID: 30; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 27/05/2022 12:46:10	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 27/05/2022 18:12:17	6	CM-STATUS message sent. Event Type Code: 5; Chan ID: 30; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sun 29/05/2022 00:16:48	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 30/05/2022 07:57:32	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 30/05/2022 07:57:46	6	CM-STATUS message sent. Event Type Code: 5; Chan ID: 30; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 30/05/2022 10:01:15	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 30/05/2022 10:10:26	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970 00:01:21	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 30/05/2022 13:31:54	5	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 30/05/2022 13:58:48	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 30/05/2022 14:37:04	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 30/05/2022 15:46:06	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 02/06/2022 06:54:17	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 02/06/2022 11:12:17	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 02/06/2022 11:12:25	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 02/06/2022 11:13:45	3	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 02/06/2022 11:13:48	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 02/06/2022 11:13:58	6	CM-STATUS message sent. Event Type Code: 5; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 02/06/2022 22:58:39	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 03/06/2022 01:26:37	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 03/06/2022 09:02:29	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 03/06/2022 09:02:56	6	CM-STATUS message sent. Event Type Code: 5; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sun 05/06/2022 10:05:34	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sun 05/06/2022 11:30:16	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Wed 08/06/2022 22:05:34	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 09/06/2022 07:48:16	6	CM-STATUS message sent. Event Type Code: 5; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sun 12/06/2022 10:05:34	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sun 12/06/2022 23:10:08	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Mon 13/06/2022 06:53:21	6	CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

[s_curtis]

3.0 Downstream channels

Channel	Frequency (Hz)	Power (dBmV)	SNR (dB)	Modulation	Channel ID
2	147000000	0.6	38.6	QAM256	2
1	139000000	0.4	39	QAM256	1
3	155000000	0.4	38.6	QAM256	3
4	163000000	0	38.6	QAM256	4
5	171000000	-0.3	39	QAM256	5
6	179000000	-0.7	38.6	QAM256	6
7	187000000	-0.8	37.6	QAM256	7
8	195000000	-0.9	37.6	QAM256	8
9	203000000	-1	37.4	QAM256	9
10	211000000	-1.2	37.6	QAM256	10
11	219000000	-1.5	37.6	QAM256	11
12	227000000	-1.5	38.6	QAM256	12
13	235000000	-1.7	37.6	QAM256	13
14	243000000	-1.7	37.6	QAM256	14
15	251000000	-1.7	37.6	QAM256	15
16	259000000	-1.8	37.6	QAM256	16
17	267000000	-1.8	38.6	QAM256	17
18	275000000	-1.5	39	QAM256	18
19	283000000	-1.6	39	QAM256	19
20	291000000	-1.6	39	QAM256	20
21	299000000	-1.8	38.6	QAM256	21
22	307000000	-2.4	39	QAM256	22
23	315000000	-2.6	39	QAM256	23
24	323000000	-2.9	39	QAM256	24
25	331000000	-3	39	QAM256	25
26	339000000	-2.9	39	QAM256	26
27	347000000	-3	39	QAM256	27
28	355000000	-3.2	38.6	QAM256	28
29	363000000	-3.2	39	QAM256	29
30	371000000	-3.3	38.6	QAM256	30
31	379000000	-3.4	39	QAM256	31

3.0 Downstream channels

Channel	Lock Status	RxMER (dB)	Pre RS Errors	Post RS Errors
2	Locked	38.605377	0	0
1	Locked	38.983261	0	0
3	Locked	38.605377	0	0
4	Locked	38.605377	0	0
5	Locked	38.983261	0	0
6	Locked	38.605377	0	0
7	Locked	37.636276	0	0
8	Locked	37.636276	0	0
9	Locked	37.355988	0	0
10	Locked	37.636276	0	0
11	Locked	37.636276	0	0
12	Locked	38.605377	0	0
13	Locked	37.636276	0	0
14	Locked	37.636276	0	0
15	Locked	37.636276	0	0
16	Locked	37.636276	0	0
17	Locked	38.605377	0	0
18	Locked	38.983261	0	0
19	Locked	38.983261	0	0
20	Locked	38.983261	0	0
21	Locked	38.605377	0	0
22	Locked	38.983261	0	0
23	Locked	38.983261	0	0
24	Locked	38.983261	0	0
25	Locked	38.983261	0	0
26	Locked	38.983261	0	0
27	Locked	38.983261	0	0
28	Locked	38.605377	0	0
29	Locked	38.983261	0	0
30	Locked	38.605377	0	0
31	Locked	38.983261	0	0

3.1 Downstream channels

Channel	Channel Width (MHz)	FFT Type	Number of Active Subcarriers	Modulation (Active Profile)	First Active Subcarrier (Hz)
33	96	4K	1880	QAM4096	392

3.1 Downstream channels

Channel ID	Lock Status	RxMER Data (dB)	PLC Power (dBmV)	Correcteds (Active Profile)	Uncorrectables (Active Profile)
33	Locked	40	-4.7	117396910	19

3.0 Upstream channels

Channel	Frequency (Hz)	Power (dBmV)	Symbol Rate (ksps)	Modulation	Channel ID
1	32600000	45	5120 KSym/sec	64QAM	5
2	39400000	45.8	5120 KSym/sec	64QAM	4
3	46200000	46.5	5120 KSym/sec	64QAM	3
4	25800000	46	5120 KSym/sec	64QAM	6

3.0 Upstream channels

Channel	Channel Type	T1 Timeouts	T2 Timeouts	T3 Timeouts	T4 Timeouts
1	US_TYPE_STDMA	0	0	1	0
2	US_TYPE_STDMA	0	0	0	0
3	US_TYPE_STDMA	0	0	0	0
4	US_TYPE_STDMA	0	0	0	0

[Akua_A]

Hi @s_curtis,

Welcome back to our community forums and sorry to hear of your connection issues while gaming.

We can understand this is not ideal and we want to best help. 

I have been able to access your service on our systems and I can see a minor issue with your hub power levels. In this case, I am sending you a private message. Please look out for the purple envelope and provide a response when you can.

Thanks,

[s_curtis]

Following on from my previous post, the problem still remains even after an engineer visit. It did appear to be improved for a day or so and before returning to a lesser extent than before. However in the last few weeks it has become increasingly problematic. 

While doing some further research and testing, I remembered a discussion on reddit that about Puma chipset in the SH3/4 and an issue handling UDP packets. 

I added an openVPN connection using TCP to my pfSense box and routed my gaming PC's traffic through this interface. For several days I experienced no disconnects while playing so thought I'd found a workaround (albeit not ideal) but then the problem returned with a vengeance. 

Towards the end of July I received an email to say that VM were going to be 'carrying out essential works to improve our network', a week later and this still unfortunately has clearly not improved anything for me. Whilst playing last night for around 2 hours I lost connection to the game 5 times, which is totally unacceptable.

Checking my BQM monitor for the past month shows large latency spikes throughout the day and especially in the evenings.

I've been a customer with VM and all it's predecessors right the way back to Cable Corporation and a dialup modem. I don't particuarly want to leave since I have TV, phone and broadband but unless this problem is resolved ASAP I am seriously considering given notice when my contract ends in November, especially as Community Fibre is now available in my street.

[s_curtis]

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

3	155000000	2	39	QAM256	3
1	139000000	2.1	38.6	QAM256	1
2	147000000	2.2	39	QAM256	2
4	163000000	1.6	39	QAM256	4
5	171000000	1.2	38.6	QAM256	5
6	179000000	0.9	38.6	QAM256	6
7	187000000	0.8	37.6	QAM256	7
8	195000000	0.6	37.6	QAM256	8
9	203000000	0.5	37.4	QAM256	9
10	211000000	0.3	38.6	QAM256	10
11	219000000	0	38.6	QAM256	11
12	227000000	-0.2	38.6	QAM256	12
13	235000000	-0.3	37.6	QAM256	13
14	243000000	-0.2	38.6	QAM256	14
15	251000000	-0.2	37.6	QAM256	15
16	259000000	-0.1	38.6	QAM256	16
17	267000000	-0.1	39	QAM256	17
18	275000000	0.2	38.6	QAM256	18
19	283000000	0.3	39	QAM256	19
20	291000000	0.1	38.6	QAM256	20
21	299000000	-0.2	39	QAM256	21
22	307000000	-1	39	QAM256	22
23	315000000	-1.3	39	QAM256	23
24	323000000	-1.6	38.6	QAM256	24
25	331000000	-1.6	39	QAM256	25
26	339000000	-1.5	39	QAM256	26
27	347000000	-1.4	39	QAM256	27
28	355000000	-1.6	39	QAM256	28
29	363000000	-1.6	39	QAM256	29
30	371000000	-1.8	39	QAM256	30
31	379000000	-2	39	QAM256	31

[s_curtis]

3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

3	Locked	38.983261	0	0
1	Locked	38.605377	0	0
2	Locked	38.983261	0	0
4	Locked	38.983261	0	0
5	Locked	38.605377	0	0
6	Locked	38.605377	0	0
7	Locked	37.636276	0	0
8	Locked	37.636276	0	0
9	Locked	37.355988	0	0
10	Locked	38.605377	0	0
11	Locked	38.605377	0	0
12	Locked	38.605377	0	0
13	Locked	37.636276	0	0
14	Locked	38.605377	0	0
15	Locked	37.636276	0	0
16	Locked	38.605377	0	0
17	Locked	38.983261	0	0
18	Locked	38.605377	0	0
19	Locked	38.983261	0	0
20	Locked	38.605377	0	0
21	Locked	38.983261	0	0
22	Locked	38.983261	0	0
23	Locked	38.983261	0	0
24	Locked	38.605377	0	0
25	Locked	38.983261	0	0
26	Locked	38.983261	0	0
27	Locked	38.983261	0	0
28	Locked	38.983261	0	0
29	Locked	38.983261	0	0
30	Locked	38.983261	0	0
31	Locked	38.983261	0	0

[s_curtis]

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

33

96

4K

1880

QAM4096

392

3.1 Downstream channels

Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)

33

Locked

40

-3.4

117405028

0

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	25800000	43.8	5120 KSym/sec	16QAM	6
2	39400000	43.8	5120 KSym/sec	16QAM	4
3	46200000	44	5120 KSym/sec	64QAM	3
4	32600000	43.5	5120 KSym/sec	64QAM	5

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	US_TYPE_STDMA	0	0	9	0
2	US_TYPE_STDMA	0	0	0	0
3	US_TYPE_STDMA	0	0	0	0
4	US_TYPE_STDMA	0	0	0	0

[s_curtis]

Wed 27/07/2022 10:13:25	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sat 30/07/2022 21:53:53	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sun 31/07/2022 08:11:46	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Wed 03/08/2022 09:53:54	4	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Wed 03/08/2022 13:01:41	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sat 06/08/2022 01:24:28	5	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Sat 06/08/2022 08:39:49	3	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;