Latency is getting worse everyday...

[risc19]

Day by day my latency gets worse and worse.

Wired connection in modem mode, connected to tp link archer c4000 (all cat 6 cables).

Only 4 devices connected. 2 wired + 2 wifi.

350mb, HUB3 in Reading area.

Snap shot....

https://www.thinkbroadband.com/broadband/monitoring/quality/share/2c90f3e8d3b925d928c0bcd773dcf108db...

Live....

https://www.thinkbroadband.com/broadband/monitoring/quality/share/b458c524725278d2e9cee955d93abc2c53616c62

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	723000000	4.5	40	256 qam	40
2	539000000	5.8	40	256 qam	17
3	547000000	5.5	40	256 qam	18
4	555000000	5.5	40	256 qam	19
5	563000000	5.6	40	256 qam	20
6	571000000	5.5	40	256 qam	21
7	579000000	5.5	40	256 qam	22
8	587000000	5.8	40	256 qam	23
9	595000000	5.6	40	256 qam	24
10	603000000	5.5	40	256 qam	25
11	611000000	5.1	40	256 qam	26
12	619000000	4.5	40	256 qam	27
13	627000000	5.3	40	256 qam	28
14	635000000	5	38	256 qam	29
15	643000000	4.8	38	256 qam	30
16	651000000	5.1	40	256 qam	31
17	659000000	4.9	40	256 qam	32
18	667000000	4.9	38	256 qam	33
19	675000000	4.8	38	256 qam	34
20	683000000	4.9	40	256 qam	35
21	691000000	5	40	256 qam	36
22	699000000	4.5	40	256 qam	37
23	707000000	4.6	40	256 qam	38
24	715000000	4.5	40	256 qam	39

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40.3	45	0
2	Locked	40.3	29	0
3	Locked	40.3	28	0
4	Locked	40.3	27	0
5	Locked	40.9	34	0
6	Locked	40.9	34	0
7	Locked	40.3	26	0
8	Locked	40.3	32	0
9	Locked	40.3	28	0
10	Locked	40.3	42	0
11	Locked	40.3	29	0
12	Locked	40.3	61	0
13	Locked	40.3	43	0
14	Locked	38.9	49	0
15	Locked	38.9	54	0
16	Locked	40.3	55	0
17	Locked	40.3	52	0
18	Locked	38.6	65	0
19	Locked	38.9	60	0
20	Locked	40.9	60	0
21	Locked	40.3	61	0
22	Locked	40.3	50	0
23	Locked	40.3	58	0
24	Locked	40.3	59	0

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	60300026	39.5	5120	64 qam	1
2	39400056	37.5	5120	64 qam	4
3	46200024	38	5120	64 qam	3
4	53700029	39.5	5120	64 qam	2

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

[risc19]

256 days ago I started this post.

It looks like after all that I'm right back where I started.

WHY?

[legacy1]

Do you have any downloads or uploads happening when Latency goes high?

If the upstream in your area is over loaded plus anything you want to send buffers in the hub.
https://community.virginmedia.com/t5/Networking-and-WiFi/400-ms-ping-and-general-connection-Issues/m...

[risc19]

---

@legacy1 wrote:
Do you have any downloads or uploads happening when Latency goes high?

If the upstream in your area is over loaded plus anything you want to send buffers in the hub.
https://community.virginmedia.com/t5/Networking-and-WiFi/400-ms-ping-and-general-connection-Issues/m...

---

Hi. 

No I dont. Just a pc phone and TiVo. 

No NAS or anything. Most days I’m at work until 6:30pm so there should be essentially zero traffic. 

I even set my phone so no automatic downloads happen, I just do it manually. 

[Andrew-G]

Normal traffic won't materially affect latency.  I can do as many speed tests or downloads as I want and the BQM is fine, others in the household can stream and download without affecting my gaming.  Ultimately there must come a point where your own traffic would affect latency, as a general rule the idea that your own activity is or could be contributing to a poor BQM is not correct at a practical level.

[risc19]

And it's going back into melt down again.

@Kath_F

Can I have an update on reference for this is: C01245955 please?

Please note: During the times the latency skyrockets my upload speed drops way down to around 30mbps. That's on sam knows and Ookla.

I'm still of the view this is upload channel related.

I can believe this is happening again.

Please advise.

[legacy1]

As others in your area need upstream the bandwidth does not all be available to you to upstream this has a knock on effect for your ping as packets are buffered in the hub causing spikes in your BQM.

[risc19]

Hello virgin?

[imc]

You think yours is bad... have a look what happened here on Oct 8 (no idea what happened that day):

Blue screen of death has continued to this day (live share):

https://www.thinkbroadband.com/broadband/monitoring/quality/share/9bb187481e190619865a82cb8f427cb6ec000617

 Curiously the speed itself is fine, it's only the latency - which in general is fine for daily use but it sometimes makes my remote desktop session throw a wobbly.

I think this is ironic given that on two separate days in the last couple of months VM has shut my connection down for a couple of hours (with advance notice) claiming that they need to do this to upgrade the connection, and yet it was basically fine beforehand apart from that time when I had a week of dropped packets and couldn't attend any remote meetings.

[risc19]

[REMOVED], look at that.

I feel for you, I really do.

I can't help to notice you also have the same packet loss experienced by myself and others, however you clearly have bigger problems right now.

Good luck.

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

[legacy1]

---

@imc wrote:

You think yours is bad... have a look what happened here on Oct 8 (no idea what happened that day):

---

Yet you have not made your own post which I find odd...maybe you have a infected device flooding the upstream?