Is my voltage high?

[mda99das]

Just noticed a bit of random pixelation on some of the channels

BT sport ,Al Jezera

and some of the SD channels are a bit blurry especially with scrolling text eg CNBC

Here are my voltages:

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	242000000	7.4	38	QAM 256	14
2	138000000	8.4	38	QAM 256	1
3	146000000	8.2	37	QAM 256	2
4	154000000	8	37	QAM 256	3
5	162000000	7.9	39	QAM 256	4
6	170000000	7.8	38	QAM 256	5
7	178000000	7.7	37	QAM 256	6
8	186000000	7.7	37	QAM 256	7
9	194000000	7.9	34	QAM 256	8
10	202000000	7.6	39	QAM 256	9
11	210000000	7.7	37	QAM 256	10
12	218000000	7.7	38	QAM 256	11
13	226000000	7.6	38	QAM 256	12
14	234000000	7.5	37	QAM 256	13
15	250000000	7	38	QAM 256	15
16	258000000	6.7	38	QAM 256	16
17	266000000	6.6	37	QAM 256	17
18	274000000	6.4	35	QAM 256	18
19	282000000	6.3	38	QAM 256	19
20	290000000	6.3	36	QAM 256	20
21	298000000	6.2	39	QAM 256	21
22	306000000	6.3	37	QAM 256	22
23	314000000	6.1	38	QAM 256	23
24	322000000	6.1	38	QAM 256	24
25	330000000	6	38	QAM 256	25
26	338000000	5.9	37	QAM 256	26
27	346000000	5.8	36	QAM 256	27
28	354000000	5.6	37	QAM 256	28
29	362000000	5.6	38	QAM 256	29
30	370000000	5.5	37	QAM 256	30
31	378000000	5.7	37	QAM 256	31

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38	92	301
2	Locked	38	126	1938
3	Locked	37	93	3705
4	Locked	37	147	1681
5	Locked	39	111	928
6	Locked	38	99	916
7	Locked	37	120	1183
8	Locked	37	196	1396
9	Locked	34	125	876
10	Locked	39	62	526
11	Locked	37	39	495
12	Locked	38	55	482
13	Locked	38	87	508
14	Locked	37	28	465
15	Locked	38	14	402
16	Locked	38	23	351
17	Locked	37	38	306
18	Locked	35	29	357
19	Locked	38	74	374
20	Locked	36	53	371
21	Locked	39	25	310
22	Locked	37	48	306
23	Locked	38	22	311
24	Locked	38	7	338
25	Locked	38	10	369
26	Locked	37	32	439
27	Locked	36	53	448
28	Locked	37	36	517
29	Locked	38	33	540
30	Locked	37	23	593
31	Locked	37	3	628

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	60300000	41.3	5120	QAM 64	1
2	53700000	40.5	5120	QAM 64	2
3	46200000	39.5	5120	QAM 64	3
4	39400000	38	5120	QAM 64	4

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

General Configuration

Network accessMaximum Number of CPEsBaseline PrivacyDOCSIS ModeConfig file

Allowed

3

Enabled

3.1

cmreg-vmdg660-bbt076+voc-b.cm

Primary Downstream Service Flow

SFIDMax Traffic RateMax Traffic BurstMin Traffic RateSFIDMax Traffic RateMax Traffic BurstMin Traffic Rate

157416

1230000450 bps

42600 bytes

0 bps

157418

128000 bps

3044 bytes

0 bps

Primary Upstream Service Flow

SFIDMax Traffic RateMax Traffic BurstMin Traffic RateMax Concatenated BurstScheduling TypeSFIDMax Traffic RateMax Traffic BurstMin Traffic RateMax Concatenated BurstScheduling Type

157415

55000270 bps

42600 bytes

0 bps

42600 bytes

Best Effort

157417

128000 bps

3044 bytes

0 bps

1522 bytes

Best Effort

<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/e6... 

My Broadband Ping

Many thanks

[carl_pearce]

No, all in spec.

BQM looks good, other than a few random spikes.

[Matthew_ML]

Hey mda99das, thank you for reaching out and I am sorry to hear you are having some issues with pixilation on certain channels.

Please can you confirm me exactly what channels are showing as blurry and pixelated?

Also please can you confirm if all the wires are secure and nothing is lose / cracked at all. Thanks

[mda99das]

Its CNBC, Alibi and ITV3 +1

Are these in SD?

Thanks

[Adduxi · Accepted solution]

Far too many PostRS errors. You will need a VM technician to sort this out. 

[mda99das]

I think the issue may be I am trying to amplify a decent signal via the 4 way splitter.

Is this the reason why some of the TV channels are a bit blurry? I thought VM stream in HD but it looks like some of them are still SD.

Also I have more spikes in my profile. Is this the reason why sometimes videos buffer?

https://www.thinkbroadband.com/broadband/monitoring/quality/share/c8afecd0861df9858e71b0d62c0b5eaad9... 

[Tudor]

"I think the issue may be I am trying to amplify a decent signal via the 4 way splitter." No way will a splitter amplify a signal, they reduce the signal, usually by 3 or 4 dBm. 

[mda99das]

Sorry I should have mentioned it’s mains powered amplified splitter 

[mda99das]

You can see the RG11 goes straight in.

The signal must be pretty good, but then its amplified. 

I wonder what would happen if I turn the power off and just use it as a passive splitter?

[Matthew_ML]

Hey mda99das, thank you for reaching out and I am sorry to hear you are having some pixilation issues. 

I would like to take a look into this and run some further tests with you via a PM, please can you look out for the purple envelope. Thanks