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cybmole
Community elder
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Message 31 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..

I see no green areas!

Time for an eye test or is it not ideal anyhere ?

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ian-c
Fibre optic
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Message 32 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..


cybmole wrote:

I see no green areas!

Time for an eye test or is it not ideal anyhere ?


If you want to see green, you will need to look at the FTTC/VDSL2 map

quality-metric-fttc

 

 

------------------------------------------------------------
I am in an OVER UTILISED VIRGIN MEDIA AREA
Contention reference "F002896495", - poor speeds of 0.3Mbps to 4Mbps every evening. Ongoing since March 2014.
After some network upgrading, fault reference has now become F004952644.
17 review dates. Next review June 2018
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Fens
Tuning in
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Message 33 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..

F004665175, Area 21, W3, 16/08/2017

Seems to be a problem across much of West London as I have seen numerous posts from people on here in neighboring post codes and boroughs over the last year.
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tommey
Well-informed
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Message 34 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..

Fens 

Thanks for taking the time to post, I have added it to the main list.

You can access the list here

If you are affected by over utilisation please comment below with your fault code, area, first 3 letters of your postal code and review date. (example F004670584, AREA 04, B65, 20/09/2017)


This is the poor quality of my Superhub 3 connection Smiley Sad
My Broadband Ping - Vivid 200 Gamer

- First reported 09/2014 - Fault ticket raised 01/01/15 -    - Review 01/05/15 - Review 12/08/15 - Review 14/10/15 - Review 04/11/15 - Review 15/04/16 - Review 06/07/16 - Review 31/09/16 - Review 30/11/16 - Review 15/02/17 - Review 12/07/17 - Review 20/09/17 - Review 14/06/17 - Review 10/01/18 - Review 25/04/18 - Review 08/08/18 - F004670584 << 3 YEARS+ 

But with BT Fibre I can actually game without lag Smiley Very Happy
My Broadband Ping - BT FIBRE 80/20

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ratrug77
On our wavelength
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Message 35 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..

Apols if someone has already done this one and you've not had chance to update the list yet but...

Fault ref: F004193000, Area 20, M41, 31st December 2017 (was told this by Chief Executive's Office, some people are still being told 31st August though)

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tommey
Well-informed
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Message 36 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..

RatRug77

Thanks for taking the time to post, I have added it to the main list.

You can access the list here

If you are affected by over utilisation please comment below with your fault code, area, first 3 letters of your postal code and review date. (example F004670584, AREA 04, B65, 20/09/2017)


This is the poor quality of my Superhub 3 connection Smiley Sad
My Broadband Ping - Vivid 200 Gamer

- First reported 09/2014 - Fault ticket raised 01/01/15 -    - Review 01/05/15 - Review 12/08/15 - Review 14/10/15 - Review 04/11/15 - Review 15/04/16 - Review 06/07/16 - Review 31/09/16 - Review 30/11/16 - Review 15/02/17 - Review 12/07/17 - Review 20/09/17 - Review 14/06/17 - Review 10/01/18 - Review 25/04/18 - Review 08/08/18 - F004670584 << 3 YEARS+ 

But with BT Fibre I can actually game without lag Smiley Very Happy
My Broadband Ping - BT FIBRE 80/20

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pete7049
Well-informed
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Message 37 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..

Sorry Tommey, I'm too bone idle ,and fed up to the gills with it all. I hope that this is of some help to you: http://community.virginmedia.com/t5/Speed/Over-Utilisation-In-Hertfordshire/m-p/3295690#M142326

F003443743. December '14 - May '17.
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tommey
Well-informed
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Message 38 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..

Pete7049

Thanks for taking the time to post, I have added them all to the main list.

You can access the list here

If you are affected by over utilisation please comment below with your fault code, area, first 3 letters of your postal code and review date. (example F004670584, AREA 04, B65, 20/09/2017)


This is the poor quality of my Superhub 3 connection Smiley Sad
My Broadband Ping - Vivid 200 Gamer

- First reported 09/2014 - Fault ticket raised 01/01/15 -    - Review 01/05/15 - Review 12/08/15 - Review 14/10/15 - Review 04/11/15 - Review 15/04/16 - Review 06/07/16 - Review 31/09/16 - Review 30/11/16 - Review 15/02/17 - Review 12/07/17 - Review 20/09/17 - Review 14/06/17 - Review 10/01/18 - Review 25/04/18 - Review 08/08/18 - F004670584 << 3 YEARS+ 

But with BT Fibre I can actually game without lag Smiley Very Happy
My Broadband Ping - BT FIBRE 80/20

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redzombie
On our wavelength
728 Views
Message 39 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..

No fault code or review date for Area 26 where I am, I had an engineer out last week who told us the problem will be fixed the 2nd week in May, they are waiting for parts to fix the main hub due to new areas being added. 

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pete7049
Well-informed
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Message 40 of 246
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Re: Is it just me or is VM plagued by over sold services, so called over utilisation faults, see inside..

Yep, that'll be more buffalo dirt mate. 

F003443743. December '14 - May '17.
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