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nabze7
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Internet speeds 5% of my package

Guys,

I cannot get through to anyone on the phone and its been weeks i have been getting 20mbps download speed when i am on a 500mb package.

I am struggling to work from home and cannot use the webcam to do calls! i need someone to help me resolve this. i am definitely not renewing my broadband with Virgin

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jbrennand
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Re: Internet speeds 5% of my package

Is that on a wifi connection. If so do you know if it is on the 2.4 or 5GHz frequency - and what device is it? Try connecting on an ethernet cable directly into the Hub and see what that gets

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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