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Internet speed slow

Tracyob
Tuning in

on ‎30-12-2021 19:12

I have an internet package with speed of 200mbps i received a telephone call from someone from virgin asking me if i wanted to upgrade to 350mbps after i refused and said i was happy with the package i already have my speed is slower than ever I have done a speed test and it was 85 download speed anyone help with this please 

 

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9 REPLIES 9

lotharmat
Community elder

on ‎30-12-2021 19:50

Can you post your Hub status and logs?
Someone should be spot if there is a problem
Navigate to http://192.168.0.1 (or http://192.168.100.1 - if in modem mode)
Don't log in!
Click on 'router status'
Copy/paste the data from each of the tabs. The forum software will remove the MAC addresses for you (you may need to click the 'post' button again).

Also, set up a 'Broadband Quality Monitor'. This will monitor the state of your connection and record any network dropouts etc - You can do this at ThinkBroadband (https://www.thinkbroadband.com/broadband/monitoring/quality)
Give it a while to gather data and then click 'Share Live graph' and paste the 'Direct Link' into the forum!



------------------------------------------------------------------
Hub 3 - Modem Mode - TP-Link Archer C7

0 Kudos

Tracyob
Tuning in
In response to lotharmat

on ‎30-12-2021 20:31

Cable Modem Status
Item Status Comments
Acquired Downstream Channel (Hz)
363000000
Locked
Ranged Upstream Channel (Hz)
60300000
Locked
Provisioning State
Online

Status
Downstream
Upstream
Configuration
Network Log
Refresh data
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 363000000 2.2 40 256 qam 29
2 203000000 0.2 40 256 qam 9
3 211000000 0.2 40 256 qam 10
4 219000000 0.2 40 256 qam 11
5 227000000 0.2 40 256 qam 12
6 235000000 0 40 256 qam 13
7 243000000 0 40 256 qam 14
8 251000000 0.5 40 256 qam 15
9 259000000 1 40 256 qam 16
10 267000000 1.2 40 256 qam 17
11 275000000 1.4 40 256 qam 18
12 283000000 1.7 40 256 qam 19
13 291000000 1.7 40 256 qam 20
14 299000000 2 40 256 qam 21
15 307000000 1.7 40 256 qam 22
16 315000000 1.7 40 256 qam 23
17 323000000 2 38 256 qam 24
18 331000000 2 40 256 qam 25
19 339000000 2.2 40 256 qam 26
20 347000000 2.4 40 256 qam 27
21 355000000 2.2 40 256 qam 28
22 371000000 2.2 40 256 qam 30
23 379000000 2.2 40 256 qam 31
24 387000000 2 40 256 qam 32


Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 40.3 15887 19227
2 Locked 40.3 3052 9122
3 Locked 40.3 2467 9098
4 Locked 40.3 2865 8538
5 Locked 40.9 2980 8847
6 Locked 40.9 3627 28483
7 Locked 40.3 3926 3137
8 Locked 40.3 3466 7528
9 Locked 40.9 2680 28994
10 Locked 40.3 2383 34421
11 Locked 40.3 2567 5633
12 Locked 40.3 2636 33732
13 Locked 40.3 2852 34685
14 Locked 40.3 2153 13237
15 Locked 40.3 3942 35053
16 Locked 40.3 6931 28817
17 Locked 38.9 9306 26337
18 Locked 40.3 11176 25339
19 Locked 40.9 10884 24190
20 Locked 40.9 13981 22586
21 Locked 40.3 14402 21308
22 Locked 40.9 16643 18565
23 Locked 40.3 17839 15994
24 Locked 40.3 18547 14231
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 60300000 40.8 5120 64 qam 1
2 39400000 39.5 5120 64 qam 4
3 46200000 40.5 5120 64 qam 3
4 53700000 41 5120 64 qam 2


Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 18 0
2 ATDMA 0 0 18 0
3 ATDMA 0 0 26 0
4 ATDMA 0 0 18 0
General Configuration
Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
oA,.iyewrkldJKDHSUBsgvca69834


Primary Downstream Service Flow
SFID 8917
Max Traffic Rate 230000061
Max Traffic Burst 42600
Min Traffic Rate 0


Primary Upstream Service Flow
SFID 8916
Max Traffic Rate 22000061
Max Traffic Burst 42600
Min Traffic Rate 0
Max Concatenated Burst 42600
Scheduling Type BestEffort
Network Log
Time Priority Description
30/12/2021 19:59:22 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/12/2021 01:39:59 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/12/2021 19:58:4 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/12/2021 19:58:4 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:52 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:51 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:50 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:47 Warning! Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:42 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:42 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:42 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:41 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:41 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 07:58:4 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 07:58:4 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/12/2021 17:46:12 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/12/2021 19:58:3 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/12/2021 19:58:3 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/12/2021 02:01:58 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/12/2021 07:58:3 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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lotharmat
Community elder
In response to Tracyob

on ‎30-12-2021 20:39

Yikes - lots of PostRS errors there! - When was the hub last rebooted?

These are cumulative and switching off the hub for 5 minutes will reset them! - It'll be worth doing this so we can see how fast they are building up! (Same for the very high T3 timeouts)



------------------------------------------------------------------
Hub 3 - Modem Mode - TP-Link Archer C7

0 Kudos

Tracyob
Tuning in
In response to lotharmat

on ‎30-12-2021 20:48

I don't know when the hub was last reset all i know is that the internet has been off a couple of times and that is all i  will reboot router now and will i send all the same info again once it is done 

0 Kudos

Tracyob
Tuning in
In response to Tracyob

on ‎30-12-2021 21:03

Cable Modem Status
Item Status Comments
Acquired Downstream Channel (Hz)
363000000
Locked
Ranged Upstream Channel (Hz)
60299976
Locked
Provisioning State
Online

Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 363000000 2.2 40 256 qam 29
2 203000000 0.2 40 256 qam 9
3 211000000 0.2 40 256 qam 10
4 219000000 0.2 40 256 qam 11
5 227000000 0.2 40 256 qam 12
6 235000000 0 40 256 qam 13
7 243000000 0 40 256 qam 14
8 251000000 0.4 40 256 qam 15
9 259000000 1 40 256 qam 16
10 267000000 1.2 40 256 qam 17
11 275000000 1.5 40 256 qam 18
12 283000000 1.7 40 256 qam 19
13 291000000 1.7 40 256 qam 20
14 299000000 2 40 256 qam 21
15 307000000 1.7 40 256 qam 22
16 315000000 1.9 40 256 qam 23
17 323000000 2 38 256 qam 24
18 331000000 2.2 40 256 qam 25
19 339000000 2.2 40 256 qam 26
20 347000000 2.4 40 256 qam 27
21 355000000 2.2 40 256 qam 28
22 371000000 2.2 40 256 qam 30
23 379000000 2.2 40 256 qam 31
24 387000000 2 40 256 qam 32


Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 40.9 6 0
2 Locked 40.3 17 0
3 Locked 40.3 13 0
4 Locked 40.3 5 0
5 Locked 40.3 5 0
6 Locked 40.3 5 0
7 Locked 40.3 0 0
8 Locked 40.3 0 0
9 Locked 40.9 4 0
10 Locked 40.3 3 0
11 Locked 40.9 5 0
12 Locked 40.3 6 0
13 Locked 40.9 6 0
14 Locked 40.3 5 0
15 Locked 40.3 5 0
16 Locked 40.3 3 0
17 Locked 38.9 5 0
18 Locked 40.3 0 0
19 Locked 40.3 0 0
20 Locked 40.9 5 0
21 Locked 40.3 0 0
22 Locked 40.3 5 0
23 Locked 40.9 6 0
24 Locked 40.9 0 0
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 60299976 40.8 5120 64 qam 1
2 39400002 40.8 5120 64 qam 4
3 46200000 40.8 5120 64 qam 3
4 53699964 40.8 5120 64 qam 2


Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0
General Configuration
Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
834ncxv9873254k;fg87dsfd;kfoA


Primary Downstream Service Flow
SFID 8917
Max Traffic Rate 230000061
Max Traffic Burst 42600
Min Traffic Rate 0


Primary Upstream Service Flow
SFID 8916
Max Traffic Rate 22000061
Max Traffic Burst 42600
Min Traffic Rate 0
Max Concatenated Burst 42600
Scheduling Type BestEffort
Network Log
Time Priority Description
30/12/2021 19:59:22 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/12/2021 01:39:59 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/12/2021 19:58:4 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/12/2021 19:58:4 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:52 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:51 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:50 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:47 Warning! Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:42 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:42 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:42 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:41 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:41 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 07:58:4 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 07:58:4 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/12/2021 17:46:12 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/12/2021 19:58:3 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/12/2021 19:58:3 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/12/2021 02:01:58 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/12/2021 07:58:3 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
0 Kudos

Tracyob
Tuning in
In response to lotharmat

on ‎30-12-2021 21:19

Cable Modem Status
Item Status Comments
Acquired Downstream Channel (Hz)
363000000
Locked
Ranged Upstream Channel (Hz)
60299976
Locked
Provisioning State
Online
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 363000000 2.2 40 256 qam 29
2 203000000 0.2 40 256 qam 9
3 211000000 0.2 40 256 qam 10
4 219000000 0.2 40 256 qam 11
5 227000000 0.2 40 256 qam 12
6 235000000 0 40 256 qam 13
7 243000000 0 40 256 qam 14
8 251000000 0.5 40 256 qam 15
9 259000000 1 40 256 qam 16
10 267000000 1.4 40 256 qam 17
11 275000000 1.5 40 256 qam 18
12 283000000 1.7 40 256 qam 19
13 291000000 1.7 40 256 qam 20
14 299000000 2 40 256 qam 21
15 307000000 1.7 40 256 qam 22
16 315000000 1.9 40 256 qam 23
17 323000000 2 38 256 qam 24
18 331000000 2.2 40 256 qam 25
19 339000000 2.4 40 256 qam 26
20 347000000 2.5 40 256 qam 27
21 355000000 2.2 40 256 qam 28
22 371000000 2.2 40 256 qam 30
23 379000000 2.2 40 256 qam 31
24 387000000 2 40 256 qam 32


Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 40.3 6 0
2 Locked 40.9 17 0
3 Locked 40.9 13 0
4 Locked 40.3 5 0
5 Locked 40.9 5 0
6 Locked 40.9 5 0
7 Locked 40.3 0 0
8 Locked 40.3 0 0
9 Locked 40.3 4 0
10 Locked 40.3 3 0
11 Locked 40.3 5 0
12 Locked 40.9 6 0
13 Locked 40.9 6 0
14 Locked 40.3 5 0
15 Locked 40.3 5 0
16 Locked 40.3 3 0
17 Locked 38.9 5 0
18 Locked 40.3 5 0
19 Locked 40.3 5 0
20 Locked 40.3 5 0
21 Locked 40.9 5 0
22 Locked 40.3 5 0
23 Locked 40.3 6 0
24 Locked 40.3 0 0
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 60299976 40.8 5120 64 qam 1
2 39400002 40.8 5120 64 qam 4
3 46200000 40.8 5120 64 qam 3
4 53699964 40.8 5120 64 qam 2


Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0

General Configuration
Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
834ncxv9873254k;fg87dsfd;kfoA


Primary Downstream Service Flow
SFID 8917
Max Traffic Rate 230000061
Max Traffic Burst 42600
Min Traffic Rate 0


Primary Upstream Service Flow
SFID 8916
Max Traffic Rate 22000061
Max Traffic Burst 42600
Min Traffic Rate 0
Max Concatenated Burst 42600
Scheduling Type BestEffort

Network Log
Time Priority Description
30/12/2021 19:59:22 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/12/2021 01:39:59 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/12/2021 19:58:4 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/12/2021 19:58:4 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:52 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:51 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:50 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:47 Warning! Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:42 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:42 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:42 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:41 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 22:41:41 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 07:58:4 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2021 07:58:4 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/12/2021 17:46:12 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/12/2021 19:58:3 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/12/2021 19:58:3 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/12/2021 02:01:58 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/12/2021 07:58:3 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060+voc-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

https://www.thinkbroadband.com/broadband/monitoring/quality/share/a049df0217125630797d315222a6273763...
0 Kudos

Tracyob
Tuning in
In response to lotharmat

on ‎30-12-2021 21:24

its all sorted now i think my speed has gone right back up 

 

thank you 

 

0 Kudos

lotharmat
Community elder
In response to Tracyob

on ‎30-12-2021 21:28

Brilliant!

Glad it's working!

(Stats look good BTW!)



------------------------------------------------------------------
Hub 3 - Modem Mode - TP-Link Archer C7

0 Kudos
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