Internet is slow

[AtomicBoom369]

Hi folks, I've been using powerline adapters for about 5 years now and it's been so every since, I finally had enough since I'm paying for 350m download speed. Usual speed are below ten. I phoned them today and the women was extremely unhelpful and basically offered me solutions which I tried a thousands times over the course of the five years. I use my PC upstairs and run a powerline adapter to get the connection. But the speeds are the same with Wi-Fi. Even if I'm right next to the router. I was hoping to bring the hub back upstairs but I'd need to get a technician out. 

[Kath_F]

Hi AtomicBoom369, 

Thanks for coming back to me via private message again. 

I have rescheduled the appointment for you. You should be able to view it in My VM within 24 hours and you'll get a text message reminder. 

If you have any further issues, let me know. 

Thanks,