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johnwalsh1
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Internet connection drops same time every night

For the past few months between midnight and about 12.15 am my internet connection slows and drops and I am unable to stream videos and all other sites are unavailable (take ages to load, if at all). This occurs on all my devices  and I am without internet access for several hours. It happens at exactly the same time every night. I go through the process of restarting my modem, restarting devices, troubleshooting devices etc. Nothing fixes this. I have very little technical knowledge other than the basics I have tried. If anyone has any other suggestions I would be most grateful as I need internet access during the night for work and study so this is very frustrating.

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jbrennand
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Re: Internet connection drops same time every night

You didnt say, what model of Hub do you have?  And, does the connection slow and drop on a device connect to the Hub by ethernet cable, or is it just on wifi?  You should also set up a BQM to monitor your connection daily.  see....

https://www.thinkbroadband.com/broadband/monitoring/quality


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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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