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evo4ever
On our wavelength
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Intermittent connection speed

Hello all.

Currently I'm paying for VIVID350 and half the time I only get around 30mbps!! And the other half I'll get over 350mbps! Why is my internet connection speed varying wildly throughout the day???

ATM im getting these speeds taken at 1:55am this morning.

15-4-19-01-55.png

 

However earlier in the day at around lunch time I got these speeds:

fastest_speedtest.jpg

 

Theres clearly something wrong here. Theres speed fluctuations going on all day! Can anybody help? Cheers.

PS: Sorry about the pic sizes. 

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jbrennand
Alessandro Volta
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Re: Intermittent connection speed

There may be a few things going on here. Your second speed test is showing 29mbps upload - the Hub throughput rate is limited to ~21 so that cannot be a correct result. What makes/models of devices are you testing on? and are you testing on ethernet cable connections (direct into the Hub) as well as over wifi ?

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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