Been having issues for years with this joke of a company and it's unfortunate there are no good alternatives in my area, seems like Virgin have sold me an unusable service, everyday at peak times the service becomes unusable due to latency issues and slow speeds, throttling. Forget about gaming properly or anything of the like.
The speed tests range from anywhere between 300-1000 depending on the time of day.
The SNR etc tables below are after a reset from the utterly useless Whatsapp chat support, seriously if you are having issues don't waste your time on the phone or via online chat. It seems like this is the only place to get an engineer booked without wasting hours of your life talking to what might as well be a robot giving you generic answers saying 400mb is "good speed" and offering to send "wifi mesh" devices which are completely irrelevant to the issue.
If the issue can't be solved I'll be looking to terminate my contract with Virgin and seek compensation for being sold an unusable product. The network clearly can't handle the customers yet they keep selling in this area.
If someone from Virgin could PM me to book an engineer a.s.a.p - Thanks
