Hub4 and Deco

[ATHOMPSON001]

Just upgraded to 1GB from M500. Had previously got TP LINK Deco set up as Hub3 was rubbish. I’ve now got the hub 4. Switched my hub 4 into modem mode and connected to my main deck unit. All well except I’m only getting speeds between 21-27mb. 

Took the cable out the back of the Hub 4 so it’s not connected to my deco and I’m getting speeds of 580mb in modem mode. 

what am I doing wrong? 

[RR-IT-GUY]

Hi,

Just seen your message, have you tried another cable just incase something has gone wrong with that one, its unlikely but better to check, how about a different port on the HUB 4 also.

Have you done a pinhole reset and checked connections?

RR The IT GUY

[RR-IT-GUY]

Hi,

Have you had a new router and have you run tests over ethernet also follow the steps below

Post up your Connection details and someone will check to see if there is a problem.

In your browser’s URL box type in http://192.168.0.1  (or http://192.168.100.1 - if in modem mode) hit return.

On the first page click on the “router status” icon/text at bottom-middle of first page up and then copy/paste as “Formatted Text” (not images)

FULL sets of data onto here

pages from the Downstream

from the Upstream & the Network Logs page.

Mac, IP addresses will be blanked out when you submit and have to do this twice

Please also set up a  “Broadband Quality Monitor” to monitor the state of your connection and record any true network dropouts, latency issues, packet loss.

It will allow you to identify issues It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) post the “link” to the “share live graph” (as per instructions on the TB website) when it starts to develop.

https://www.thinkbroadband.com/broadband/monitoring/quality

RR The IT GUY