I have been getting poor download speeds (around 100mps) that includes on a wired connection and I have m600 fibre.
I have been looking up, and I am advised to do a virgin speed test or “up to speed”, so that a check will be done on my router to see what speeds I should be getting.
My issue is, I can’t find how to do this check anywhere???
I can do standard speed tests and tests using the my speed app, but need the virgin check.
If you have the Hub 4 then go to https://samknows.com/realspeed/
I have a hub 3 so that doesn’t appear to work. In virgins broadband speed pages, there seems to be an official virgin check. This is what I cannot find.
@Dans_29 wrote:I have a hub 3 so that doesn’t appear to work. In virgins broadband speed pages, there seems to be an official virgin check. This is what I cannot find.
If you see 85-100 Mbps by ethernet cable, but get notably better speeds by wifi, then you should try changing the ethernet cable.
Welcome back to the community and thanks for taking the time to post here on the forums.
I have been able to locate your account and cannot see any issues from our side, have your services improved since you last posted?