How do I do a virgin speed test

[Dans_29]

I have been getting poor download speeds (around 100mps) that includes on a wired connection and I have m600 fibre.

I have been looking up, and I am advised to do a virgin speed test or “up to speed”, so that a check will be done on my router to see what speeds I should be getting.

My issue is, I can’t find how to do this check anywhere???

I can do standard speed tests and tests using the my speed app, but need the virgin check.

[Stythinator]

Hello,

If you have the Hub 4 then go to https://samknows.com/realspeed/ 

Thanks

[Dans_29]

I have a hub 3 so that doesn’t appear to work. In virgins broadband speed pages, there seems to be an official virgin check. This is what I cannot find.

[carl_pearce]

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@Dans_29 wrote:

I have a hub 3 so that doesn’t appear to work. In virgins broadband speed pages, there seems to be an official virgin check. This is what I cannot find.

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https://www.virginmedia.com/broadband/speed-test

[Andrew-G]

If you see 85-100 Mbps by ethernet cable, but get notably better speeds by wifi, then you should try changing the ethernet cable.

[Steven_L]

Hey @Dans_29,

Welcome back to the community and thanks for taking the time to post here on the forums.

I have been able to locate your account and cannot see any issues from our side, have your services improved since you last posted?

Regards,

Steven_L