on 11-03-2023 18:43
Hi all,
I am, apparantly, on 100mb internet connection. However, my speed regularly drops to below acceptable. Is there any way of guaranteeing a stable connection?? Or is the only option to leave Virgin. Oh, I do not want to keep rebooting my router. If this is the only answer, can Virgin not do this automatically when I am asleep?
Thanks,
Len
on 11-03-2023 19:45
That does look low.
Use the link below to speed test the VM service to the Hub. Once the test starts click on : Run full test so you see all the stats.
In this test, the speed at the Hub should reflect your service rate.
https://www.samknows.com/realspeed/
on 12-03-2023 06:23
Thank you for the link, here are the results.
on 12-03-2023 10:42
Looks like VM are providing the 100Mb to your router, and the issue is with your device.
Are you testing over a cable or wifi. Note VM only guarantee wifi speeds of 20 Mb.https://www.virginmedia.com/help/wifi-max
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on 12-03-2023 12:57
Hi Adduxi,
Thank you for your reply. So, if I am reading you correctly, I am better of finding a supplier who can provide me with 20mb over wifi for as cheap as possible. It's been years since I ran my internet over LAN & I don't really fancy having a hard wired hub in every room (with everyone trailling cables around) just to get the speed I thought I was going to get.
It's off to USwitch to see who is cheap as chips! Thank you for your help all those that responded.
Len
on 12-03-2023 14:29
@Liquid_Len wrote:Hi Adduxi,
Thank you for your reply. So, if I am reading you correctly, I am better of finding a supplier who can provide me with 20mb over wifi for as cheap as possible. It's been years since I ran my internet over LAN & I don't really fancy having a hard wired hub in every room (with everyone trailling cables around) just to get the speed I thought I was going to get.
It's off to USwitch to see who is cheap as chips! Thank you for your help all those that responded.
Len
What device are you using?
12-03-2023 14:37 - edited 12-03-2023 14:39
And what Hub model is it?
Have you tried splitting the SSID into one for 5GHz and one for 2.4GHz and connecting just on the faster 5GHz frequency?
See this re wifi
https://www.virginmedia.com/help/wifi-max
on 12-03-2023 16:12
Hi Carl,
Do you mean the device to connect to the router? I you do, itis a laptop.
Thanks,
Len
on 12-03-2023 16:15
Hi jbrennand.
It's a HUB 3.0. I did have the wifi split into 2.4 and 5.0 ghz (to add wifi bulbs), but when I ran the Virgin Connect app it said that I would have better performance if I joined them back as one, a task that it performed automatically for me.
Thanks,
Len
on 12-03-2023 16:34
@Liquid_Len wrote:Hi Carl,
Do you mean the device to connect to the router? I you do, itis a laptop.
Thanks,
Len
What make and model?