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magicmoves
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Horizon box and internet is very slow

I am finding my horizon box extremely slow when I am browsing through the TV guide.
 
Sometimes it just hangs and I cannot select the channel I want.
 
Lags can be 10  seconds long before I can view the correct channel.
 
When I am on Netflix the content can hang and I have to exit out of Netflix to fix this issue.
 
Is there something I can do to speed up the horizon box and internet connection?
 
 
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Superuser
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Re: Horizon box and internet is very slow

This forum is for Virgin Media UK services, and as you've mentioned Horizon it sounds like you're a Virgin Media Ireland customer?

If that's the case you need the forums here https://www.boards.ie/ttforum/1546
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I work for Virgin Media - but all opinions posted here are my own