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Message 221 of 350
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Re: High latency to european servers

Tracing route to s3-website-us-east-1.amazonaws.com [52.216.20.98]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 2 ms 1 ms 192.168.0.1
3 * * * Request timed out.
4 10 ms 10 ms 17 ms popl-core-2b-xe-324-0.network.virginmedia.net [62.255.65.137]
5 * * * Request timed out.
6 10 ms 11 ms 10 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
7 * * * Request timed out.
8 107 ms 109 ms 113 ms us-nyc01b-rd2-ae9-0.aorta.net [84.116.140.170]
9 103 ms 103 ms 103 ms us-nyc01b-ri2-ae3-0.aorta.net [84.116.137.194]
10 107 ms 106 ms 105 ms us-was03a-rd1-ae8-0.aorta.net [84.116.133.98]
11 105 ms 103 ms 111 ms us-was03a-ri1-ae11-0.aorta.net [84.116.130.165]

12 113 ms 104 ms 104 ms 213.46.182.202
13 123 ms 129 ms 112 ms 54.239.111.224
14 106 ms 107 ms 106 ms 54.239.108.61
15 109 ms 108 ms 105 ms 52.93.24.130
16 104 ms 106 ms 102 ms 205.251.244.97
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 108 ms 107 ms 104 ms s3-website-us-east-1.amazonaws.com [52.216.20.98]

Trace complete.

 






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toms88
On our wavelength
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Message 222 of 350
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Re: High latency to european servers

Tracing route to NASCAR.COM [52.216.83.42]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  pfSense.localdomain [192.168.0.1]
  2     *        *        *     Request timed out.
  3    12 ms    10 ms    15 ms  hers-core-2b-xe-830-0.network.virginmedia.net [80.3.32.205]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    28 ms    19 ms    14 ms  m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
  7     *        *        *     Request timed out.
  8   918 ms   941 ms   862 ms  us-nyc01b-rd2-ae9-0.aorta.net [84.116.140.170]
  9   866 ms   891 ms   819 ms  us-nyc01b-ri2-ae3-0.aorta.net [84.116.137.194]
 10   805 ms   785 ms   798 ms  us-was03a-rd1-ae8-0.aorta.net [84.116.133.98]
 11   779 ms   826 ms   836 ms  us-was03a-ri1-ae11-0.aorta.net [84.116.130.165]
 12   832 ms   858 ms   797 ms  213.46.182.202
 13   815 ms   773 ms   751 ms  54.239.111.224
 14   127 ms   141 ms   107 ms  52.93.26.40
 15   790 ms   855 ms   779 ms  52.93.27.227
 16   718 ms   741 ms   812 ms  72.21.220.41
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23   834 ms   822 ms   796 ms  52.216.83.42

Trace complete.

 

Seems like something with aorta.net part. I googled that and no surprise lots of threads across the internet some from years ago but all gamers complaining about tracert and ping that go via aorta.net 

https://www.google.co.uk/search?source=hp&ei=9zsmW-2rJ8aH6ATEhpKADA&q=aorta.net&oq=aorta.net&gs_l=ps...

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toms88
On our wavelength
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Message 223 of 350
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Re: High latency to european servers

Tracing route to amazonaws.com [207.171.166.22]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  pfSense.localdomain [192.168.0.1]
  2     *        *        *     Request timed out.
  3    12 ms    11 ms    14 ms  hers-core-2b-xe-830-0.network.virginmedia.net [80.3.32.205]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    20 ms    16 ms    13 ms  m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
  7     *        *        *     Request timed out.
  8   776 ms   739 ms   741 ms  us-nyc01b-rd2-ae9-0.aorta.net [84.116.140.170]
  9   777 ms   734 ms   721 ms  us-nyc01b-ri2-ae3-0.aorta.net [84.116.137.194]
 10   700 ms   655 ms   637 ms  us-was03a-rd1-ae8-0.aorta.net [84.116.133.98]
 11   699 ms   774 ms   752 ms  us-was03a-ri1-ae11-0.aorta.net [84.116.130.165]
 12   705 ms   672 ms   719 ms  213.46.182.202
 13   756 ms   689 ms   703 ms  54.239.111.252
 14   813 ms   703 ms   681 ms  54.239.109.39
 15   657 ms   807 ms   766 ms  72.21.222.141
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20   869 ms   716 ms   688 ms  166-22.amazon.com [207.171.166.22]

Trace complete.
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thedotlair
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Message 224 of 350
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Re: High latency to european servers

Aorta being part of the Liberty Global network *le sigh*

Issues to AWS: 

traceroute s3-website-us-east-1.amazonaws.com
traceroute to s3-website-us-east-1.amazonaws.com (52.216.230.146), 30 hops max, 60 byte packets
1 * * *     Request timed out. (Hitron router, always provides a RTO)
2 * * *
3 hers-core-2a-xe-822-0.network.virginmedia.net (80.3.33.149) 141.149 ms 141.269 ms 141.262 ms
4 * * *
5 m686-mp2.cvx1-b.lis.dial.ntli.net (62.254.42.174) 142.444 ms 142.716 ms 142.647 ms
6 * * *
7 us-nyc01b-rd2-ae9-0.aorta.net (84.116.140.170) 758.136 ms 775.301 ms 775.363 ms
8 us-nyc01b-ri2-ae3-0.aorta.net (84.116.137.194) 148.964 ms 152.509 ms 153.038 ms
9 us-was03a-rd1-ae8-0.aorta.net (84.116.133.98) 777.930 ms 746.684 ms 743.457 ms
10 us-was03a-ri1-ae11-0.aorta.net (84.116.130.165) 742.136 ms 678.269 ms 658.201 ms
11 213.46.182.202 (213.46.182.202) 663.111 ms 660.222 ms 656.258 ms
12 54.239.111.244 (54.239.111.244) 686.192 ms 54.239.111.248 (54.239.111.248) 670.589 ms 54.239.111.244 (54.239.111.244) 673.215 ms
13 54.239.108.97 (54.239.108.97) 106.757 ms 52.93.26.36 (52.93.26.36) 109.802 ms 54.239.108.165 (54.239.108.165) 627.480 ms
14 52.93.27.215 (52.93.27.215) 632.518 ms 52.93.24.32 (52.93.24.32) 109.003 ms 52.93.24.10 (52.93.24.10) 647.688 ms
15 205.251.244.79 (205.251.244.79) 634.910 ms 205.251.244.77 (205.251.244.77) 634.606 ms 205.251.244.93 (205.251.244.93) 643.960 ms

Also issues with Telecity West/East for BBC: 

traceroute www.bbc.co.uk
traceroute to www.bbc.co.uk (212.58.246.92), 30 hops max, 60 byte packets
 1  * * * Request timed out. (Hitron router, always provides a RTO)
 2  * * *
 3  hers-core-2a-xe-822-0.network.virginmedia.net (80.3.33.149)  28.037 ms  28.003 ms  27.975 ms
 4  * * *
 5  * * *
 6  telw-ic-3-ae4-0.network.virginmedia.net (212.250.14.110)  572.910 ms  586.286 ms  586.142 ms

And Azure: 

traceroute 198.206.164.70
traceroute to 198.206.164.70 (198.206.164.70), 30 hops max, 60 byte packets
 1  * * * Request timed out. (Hitron router, always provides a RTO)
 2  * * *
 3  hers-core-2a-xe-822-0.network.virginmedia.net (80.3.33.149)  32.548 ms  32.533 ms  33.097 ms
 4  * * *
 5  * * *
 6  * * *
 7  tcl5-ic-5-ae0-0.network.virginmedia.net (62.254.84.66)  65.898 ms  34.983 ms  35.784 ms
 8  ae23-0.lts-96cbe-1b.ntwk.msn.net (207.46.219.212)  622.337 ms  618.195 ms  652.406 ms
 9  be-62-0.ibr01.lts.ntwk.msn.net (104.44.9.150)  24.479 ms  28.039 ms be-72-0.ibr02.lts.ntwk.msn.net (104.44.9.154)  21.354 ms
10  ae71-0.lts-96cbe-1a.ntwk.msn.net (104.44.9.153)  19.908 ms  17.102 ms  23.532 ms
11  ae23-0.lon21-96cbe-1b.ntwk.msn.net (198.206.164.140)  661.203 ms  654.347 ms  686.648 ms
12  ae0-0.lon21-96cbe-1a.ntwk.msn.net (198.206.164.70)  661.752 ms  643.103 ms  662.240 ms

Github

traceroute www.github.com
traceroute to www.github.com (192.30.253.113), 30 hops max, 60 byte packets
 1  * * *     Request timed out. (Hitron router, always provides a RTO)
 2  * * *
 3  hers-core-2a-xe-822-0.network.virginmedia.net (80.3.33.149)  12.112 ms  12.413 ms  12.417 ms
 4  * * *
 5  * * *
 6  * * *
 7  nrth-ic-1-ae1-0.network.virginmedia.net (62.254.42.218)  25.855 ms  19.177 ms  19.781 ms
 8  m674-mp2.cvx1-b.lis.dial.ntli.net (62.254.42.162)  553.406 ms  554.296 ms  564.144 ms
 9  213.46.182.162 (213.46.182.162)  26.876 ms  163.626 ms  61.959 ms
10  adm-bb3-link.telia.net (62.115.136.194)  639.397 ms  654.552 ms adm-bb4-link.telia.net (62.115.137.64)  651.559 ms
11  ldn-bb3-link.telia.net (213.155.136.98)  127.145 ms ldn-bb4-link.telia.net (62.115.134.27)  116.045 ms  132.012 ms
12  ash-bb3-link.telia.net (80.91.246.68)  652.772 ms ash-bb4-link.telia.net (62.115.122.61)  116.614 ms ash-bb3-link.telia.net (80.91.246.68)  665.728 ms
13  ash-b1-link.telia.net (80.91.248.157)  113.083 ms  113.085 ms  115.498 ms
14  github-ic-318125-ash-b1.c.telia.net (213.248.74.61)  115.761 ms github-ic-318124-ash-b1.c.telia.net (213.248.74.59)  758.322 ms github-ic-318125-ash-b1.c.telia.net (213.248.74.61)  111.689 ms

Great fun this is Smiley Sad 

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random_person
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Message 225 of 350
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Re: High latency to european servers

Google and Duckduckgo traceroutes. Not looking good atm

traceroute to google.com (216.58.206.78), 64 hops max, 52 byte packets
 1  10.0.0.1 (10.0.0.1)  0.702 ms  0.354 ms  0.290 ms
 2  * * *
 3  hers-core-2a-xe-020-0.network.virginmedia.net (80.3.33.45)  16.765 ms  14.436 ms  12.820 ms
 4  * * *
 5  tele-ic-7-ae2-0.network.virginmedia.net (62.253.175.34)  17.817 ms  17.500 ms  35.294 ms
 6  74-14-250-212.static.virginm.net (212.250.14.74)  12.092 ms  14.596 ms  13.011 ms
 7  74.125.242.97 (74.125.242.97)  14.662 ms  13.201 ms
    74.125.242.65 (74.125.242.65)  21.355 ms
 8  216.239.63.169 (216.239.63.169)  15.119 ms  12.893 ms
    216.239.63.139 (216.239.63.139)  19.266 ms
 9  lhr35s11-in-f14.1e100.net (216.58.206.78)  12.260 ms  663.448 ms  655.749 ms
 10.0.0.1 (10.0.0.1)  0.819 ms  0.447 ms  0.467 ms
 2  * * *
 3  hers-core-2a-xe-020-0.network.virginmedia.net (80.3.33.45)  11.417 ms  13.641 ms  11.876 ms
 4  * * *
 5  tclo-ic-3-ae0-0.network.virginmedia.net (212.250.25.62)  14.080 ms  12.390 ms  15.777 ms
 6  52.95.218.110 (52.95.218.110)  12.861 ms  11.793 ms  12.063 ms
 7  54.239.100.134 (54.239.100.134)  28.708 ms
    54.239.100.154 (54.239.100.154)  30.842 ms
    54.239.100.94 (54.239.100.94)  24.392 ms
 8  54.239.100.127 (54.239.100.127)  19.871 ms
    54.239.100.101 (54.239.100.101)  16.019 ms
    54.239.100.81 (54.239.100.81)  18.351 ms
 9  54.239.42.109 (54.239.42.109)  23.912 ms
    176.32.106.38 (176.32.106.38)  622.070 ms
    54.239.45.229 (54.239.45.229)  605.403 ms
10  54.239.44.148 (54.239.44.148)  638.030 ms
    54.239.44.140 (54.239.44.140)  580.940 ms
    54.239.44.142 (54.239.44.142)  26.061 ms
11  * * *
12  52.93.6.182 (52.93.6.182)  703.444 ms
    52.93.6.136 (52.93.6.136)  595.557 ms
    52.93.6.150 (52.93.6.150)  623.967 ms
13  52.93.101.53 (52.93.101.53)  33.818 ms
    52.93.101.31 (52.93.101.31)  623.552 ms
    52.93.101.3 (52.93.101.3)  581.913 ms
14  52.93.101.22 (52.93.101.22)  718.220 ms
    52.93.101.36 (52.93.101.36)  664.012 ms
    52.93.101.34 (52.93.101.34)  635.344 ms
15  52.93.7.127 (52.93.7.127)  629.078 ms
    52.93.7.123 (52.93.7.123)  27.752 ms
    52.93.7.127 (52.93.7.127)  569.502 ms
16  * * *
17  * * *
18  * * *
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64  * * *
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Purged
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Message 226 of 350
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Re: High latency to european servers

As per most of the people posting here, extremely volatile latency issues in the Surrey area. I'm hoping this gets resolved quickly as this been drawn out over an extended period now. It's unbearable.

AmazonAWS

Tracing route to amazonaws.com [72.21.206.80]
over a maximum of 30 hops:

  1     5 ms     6 ms     8 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    16 ms    19 ms    18 ms  hers-core-2b-xe-824-0.network.virginmedia.net [80.3.32.197]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    18 ms    19 ms    26 ms  m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
  7     *        *        *     Request timed out.
  8   116 ms   113 ms   117 ms  us-nyc01b-rd2-ae9-0.aorta.net [84.116.140.170]
  9   123 ms   117 ms   115 ms  us-nyc01b-ri2-ae3-0.aorta.net [84.116.137.194]
 10   128 ms   116 ms   117 ms  us-was03a-rd1-ae8-0.aorta.net [84.116.133.98]
 11   787 ms   722 ms   722 ms  us-was03a-ri1-ae11-0.aorta.net [84.116.130.165]
 12   798 ms   803 ms   808 ms  213.46.182.202
 13   867 ms   887 ms   832 ms  54.239.111.240
 14   113 ms   131 ms   139 ms  52.93.26.32
 15   882 ms   846 ms   800 ms  52.93.27.215
 16   840 ms   813 ms   803 ms  72.21.197.17
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26   925 ms   947 ms   922 ms  205.251.248.93
 27   904 ms   827 ms   893 ms  206-80.amazon.com [72.21.206.80]

Trace complete.  

Google

Tracing route to google.co.uk [216.58.201.3]
over a maximum of 30 hops:

  1     7 ms     6 ms     9 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    22 ms    20 ms    18 ms  hers-core-2b-xe-824-0.network.virginmedia.net [80.3.32.197]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    29 ms    25 ms    26 ms  eislou2-ic-1-ae3-0.network.virginmedia.net [62.254.85.145]
  7    30 ms    28 ms    28 ms  6-14-250-212.static.virginm.net [212.250.14.6]
  8     *        *        *     Request timed out.
  9   898 ms   881 ms   833 ms  64.233.175.152
 10   961 ms   954 ms   901 ms  108.170.246.176
 11   179 ms    23 ms    29 ms  216.239.58.133
 12    36 ms    31 ms    30 ms  216.239.59.76
 13   979 ms  1029 ms  1033 ms  74.125.242.65
 14    26 ms    25 ms    28 ms  108.170.233.233
 15    38 ms    27 ms    26 ms  lhr35s03-in-f3.1e100.net [216.58.201.3]

Trace complete.

 

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ikrypticz
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Re: High latency to european servers

I think mayeb they should test fixes at peak times not when no ones on, 2 days ago the fixes you made were good but as soon as it hit 6-7pm it was bad again. Right now im getting 700ms+.. Really thinking about switching provider because this just isnt on, been almost 2 weeks now.

Look at this..

Tracing route to www.google.com [216.58.201.36]
over a maximum of 30 hops:

  1     5 ms     4 ms     7 ms  routerlogin.net [192.168.0.1]
  2     *        *        *     Request timed out.
  3    74 ms    58 ms    19 ms  hers-core-2a-xe-815-0.network.virginmedia.net [80.3.33.201]
  4     *        *        *     Request timed out.
  5    34 ms    24 ms    15 ms  tele-ic-7-ae2-0.network.virginmedia.net [62.253.175.34]
  6    74 ms    61 ms    92 ms  74-14-250-212.static.virginm.net [212.250.14.74]
  7    42 ms    19 ms    38 ms  74.125.242.97
  8   944 ms   903 ms   865 ms  172.253.50.167
  9   921 ms   811 ms   890 ms  lhr35s04-in-f4.1e100.net [216.58.201.36]

Trace complete.

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toms88
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Message 228 of 350
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Re: High latency to european servers

Tracing route to amazonaws.com [207.171.166.22]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  pfSense.localdomain [192.168.0.1]
  2     *        *        *     Request timed out.
  3    20 ms    11 ms    12 ms  hers-core-2b-xe-830-0.network.virginmedia.net [80.3.32.205]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    15 ms    26 ms    12 ms  m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
  7     *        *        *     Request timed out.
  8  1053 ms  1057 ms  1027 ms  us-nyc01b-rd2-ae9-0.aorta.net [84.116.140.170]
  9  1032 ms  1014 ms   964 ms  us-nyc01b-ri2-ae3-0.aorta.net [84.116.137.194]
 10   967 ms  1003 ms  1053 ms  us-was03a-rd1-ae8-0.aorta.net [84.116.133.98]
 11   940 ms   946 ms   944 ms  us-was03a-ri1-ae11-0.aorta.net [84.116.130.165]
 12  1004 ms   996 ms  1012 ms  213.46.182.202
 13  1000 ms  1007 ms   932 ms  54.239.111.252
 14   959 ms   994 ms  1008 ms  54.239.109.39
 15   990 ms   930 ms   914 ms  72.21.222.141
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20  1087 ms  1075 ms  1048 ms  166-22.amazon.com [207.171.166.22]

Trace complete.

Compared to my previous one about 4 hours ago its gone up a lot. Really really bored of this now....

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atragon
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Message 229 of 350
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Re: High latency to european servers

Still bad in the Egham area; traceroute to google at 16:55:

traceroute www.google.com

traceroute to www.google.com (216.58.206.68), 64 hops max, 52 byte packets

 1  routerlogin.net (192.168.0.1)  4.558 ms  3.853 ms  6.079 ms

 2  * * *

 3  hers-core-2b-xe-830-0.network.virginmedia.net (80.3.32.205)  13.546 ms  13.205 ms  14.081 ms

 4  * * *

 5  * * *

 6  eislou2-ic-1-ae3-0.network.virginmedia.net (62.254.85.145)  921.739 ms  991.637 ms  1017.611 ms

 7  6-14-250-212.static.virginm.net (212.250.14.6)  963.442 ms  987.020 ms  990.089 ms

 8  * * *

 9  216.239.46.38 (216.239.46.38)  848.063 ms

    172.253.50.164 (172.253.50.164)  22.337 ms

    216.239.56.194 (216.239.56.194)  837.919 ms

10  216.239.63.139 (216.239.63.139)  16.980 ms

    108.170.246.176 (108.170.246.176)  22.822 ms

    108.170.246.144 (108.170.246.144)  22.881 ms

11  216.239.57.237 (216.239.57.237)  20.691 ms

    209.85.143.67 (209.85.143.67)  876.333 ms  937.188 ms

12  lhr35s11-in-f4.1e100.net (216.58.206.68)  23.400 ms  22.767 ms

    216.239.57.206 (216.239.57.206)  946.652 ms

 

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zappy101
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Re: High latency to european servers

We're having the same problems in Egham, ping went from around 30-40ms to 800+ last Saturday (9th) evening.

It improved on Wednesday, going back to normal, but then at 5pm yesterday (Saturday 16th) ping went through the roof again. 

I don't know if anyone else has had the same thing, but 2 weeks ago we got a call from Virgin offering an additional "cover" in case of internet problems for £9.99 a month. I don't have any more details because I didn't take the call, but shortly thereafter our internet took a turn for the worse and it's too much of a coincidence.

Trace to www.microsoft.com below:

image.png

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