Help me fix my broadband

[bubblegun23]

My broadband is rubbish. It downloads really fast but the connection is really poor for any normal usage. Streaming is patchy, music streaming stops frequently, internet radio cuts out every few minutes. I have a BQM running from thinkbroadband and it looks terrible. I used this when I had Sky Broadband and it looked much less noisy so its something to do with my line. I'm in a FTTP RFoG area. Its been on and off like this for a year.My BQM 

[bubblegun23]

I've done a factory reset on my VM Hub 3 and my Asus router tonight. Thats the big red line on the BQM.

[legacy1]

The only change in router mode and modem mode is the WAN IP you could test a test in modem mode with PC no router allow in firewall for inbound ICMP then see if its any better to copy the MAC over to your router.

[bubblegun23]

27th Jan 202328th Jan 202329th Jan 202330th Jan 202331st Jan 20231st Feb 20232nd Feb 20233rd Feb 20234th Feb 20235th Feb 20236th Feb 20237th Feb 20238th Feb 20239th Feb 202310th Feb 202311th Feb 202312th Feb 202313th Feb 202314th Feb 202315th Feb 202316th Feb 202317th Feb 202318th Feb 202319th Feb 202320th Feb 202321st Feb 202322nd Feb 202323rd Feb 202324th Feb 202325th Feb 202326th Feb 202327th Feb 202328th Feb 20231st March 20232nd March 2023 (so far)

I've posted all the daily BQM's since 27th Jan and whilst they were never "great!" they were what I'd expect as it's virgin media but from 12th/13th Feb something changed and the connection went to **bleep**. It was always in modem mode from day of install for about 11 months and it was acceptable. I've only had router mode for 3 days recently and even it got crap within a few days and the spikes when downloading were attrocious even then. What could cause this? I'm getting a bit fed-up with this, can you tell! 

[bubblegun23]

Just typical. It's looking much better already.

I downgraded the asus firmware to a build from 2022 that I had when I last had Sky FTTC without any issues.

So I can only conclude there is an issue with later .386 and .388 firmwares.

[bubblegun23]

No its getting as bad as before when I checked it just now.

[legacy1]

use hub in router mode and see what its like.

maybe your router is the problem

[bubblegun23]

Okay. I'm back to router mode from now.

[bubblegun23]

Well about 8 hours in and the BQM looks quieter but the internet is still crap. Cannot stream anything for more than a few minutes without it stopping with an access error. The internet stops working when browsing too periodically.

I've disabled the routing functions of the Asus, put them in access point mode for some of the wired devices to connect through. I have moved all wifi and streaming devices to the Hub 3 connections. I aint rewiring the whole house just yet.

[legacy1]

Its hard to tell if this is utilisation or you have something uploading, downloading or DoS you don't know about.

[bubblegun23]

The streaming dropping is hopeless and is happening when no other downloading is going on.

It is happening on many devices:

Sonos receiver using Deezer and Amazon Music (wired connection);

and on my Yamaha AV receiver on Internet Radio, Amazon and Deezer (both on wireless and wired connection);

on our Virgin V6 box on iplayer(wired connection); 

iplayer watched on my laptop (wifi);

deezer and internet radio on my desktop pc (wired connection); 

iplayer on Kodi (wired connection);

 iplayer on LG smart tv (wired connection),

music streaming on mobile phones and tablets (wifi);

Additionally since switching over to the Hub 3 streaming media across the LAN from NAS to Kodi and smart tv is unuseable due to the signal dropping every few minutes this didn't occur on the Asus router. I'm left to conclude that the Hub is rubbish and/or there is some other internet problem.

Here's some network log:

04/03/2023 17:59:15	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/03/2023 17:12:46	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/03/2023 17:33:19	notice	NOTICE ATOM is restarted due to Kernel/oops panic as part of Self Healing Mechanism ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/03/2023 17:03:30	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/03/2023 08:04:34	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:01:42	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/03/2023 22:02:33	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/03/2023 22:00:19	Warning!	LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/03/2023 21:53:36	notice	Unit has been restored to factory defaults from a software issued command;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/02/2023 09:33:35	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/02/2023 00:29:43	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/02/2023 19:33:37	Error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/02/2023 13:52:26	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/02/2023 11:21:48	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/02/2023 00:42:16	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/02/2023 08:59:25	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/02/2023 07:01:29	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/02/2023 14:01:34	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/02/2023 15:43:16	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/02/2023 13:30:36	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;