Hangs and general inconsistant speeds

[binzie]

Hi 

Im wondering if someone could have a look at my numbers, my BB is normally exceptional but we have begun to notice slowdowns, teams meetings disxonnecting and multiple kicks from online games 

Wondered would someone offer some insight 

[binzie]

pretty much useless today 

[Serena_C]

Hi @binzie

Thank you for keeping us updated on your connection, I'm sorry to see things are getting worse for you.

I have ran a few checks and can see that your downstream levels are out of spec. I would like to arrange an engineer visit with you to get this resolved, I shall send you a private message now for the details required.

Please look out for the purple envelope in the top right corner and get back to me when you can 🙂

Best wishes,

Sereana