cancel
Showing results for 
Search instead for 
Did you mean: 

Gig1 speed only 600mb max

sambo2008uk
On our wavelength

I've had Gig1 installed yesterday & since then my download is 600mb at a push on WiFi & wired in modem mode, when before on 600mb ultimate oomph package I got 650mb on both WiFi & wired in modem mode using my Asus ax11000 router. I have cat7 ethernet cables running from hub4 to the Asus router & still the maximum speed I'm getting is 600mb download & 51mb upload? Can anyone help? 

25 REPLIES 25

ok you are on 1gig but theres more to it than that - does the area have 1 gig

post the other pages from the router

log into hub3/4 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream


____________________

Tony.
Sacked VIP

IMG_20211015_131631.jpg

IMG_20211015_131530.jpg

IMG_20211015_131504.jpg

IMG_20211015_131434.jpg

 Thats all I have. Any ideas? Surely I wifi 6 router with 2. 5gb ethernet port can get full 1gig speed from hub 4 in modem mode?

jbrennand
Very Insightful Person
Very Insightful Person
Cant read the mini print... do you have an active Docsis 3.1 channel?

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Yes it says 1 docsis 3.1 channel & 31 docsis 3.0 channels. 

hard to read but from what i can see levels look ok

try a full reset see if that helps and try a sped test with a wired pc direct to the hub with the hub in modem mode 

____________________

Tony.
Sacked VIP

done a speed test 634mb download 52mb upload and thats with a cat 7 ethernet on an msi gaming laptop with wifi 6 and 10gb port. still same speeds i had before i upgraded  only the upload has increased.

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

253307500007.59999840.366287QAM25625
11387500008.80000340.366287QAM2561
21467500008.80000340.366287QAM2562
31547500008.80000340.946209QAM2563
41627500008.50000040.366287QAM2564
51707500008.30000340.366287QAM2565
61787500008.19999740.366287QAM2566
71867500008.19999740.946209QAM2567
81947500008.30000340.366287QAM2568
92027500008.30000340.366287QAM2569
102107500008.40000240.366287QAM25610
112187500008.40000240.366287QAM25611
122267500008.40000240.366287QAM25612
132347500008.30000340.946209QAM25613
142427500008.50000040.366287QAM25614
152507500008.50000040.946209QAM25615
162587500008.80000340.366287QAM25616
172667500009.00000040.366287QAM25617
182747500009.30000340.946209QAM25618
192827500009.40000240.366287QAM25619
202907500009.19999740.366287QAM25620
212987500009.00000040.366287QAM25621
223067500008.40000240.366287QAM25622
233147500008.09999840.366287QAM25623
243227500007.80000340.366287QAM25624
263387500007.09999840.366287QAM25626
273467500007.00000040.366287QAM25627
283547500007.80000340.946209QAM25628
293627500007.80000340.366287QAM25629
303707500008.09999840.366287QAM25630
313787500008.09999840.946209QAM25631



3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

25Locked40.36628700
1Locked40.36628700
2Locked40.36628700
3Locked40.94620900
4Locked40.36628700
5Locked40.36628700
6Locked40.36628700
7Locked40.94620900
8Locked40.36628700
9Locked40.36628700
10Locked40.36628700
11Locked40.36628700
12Locked40.36628700
13Locked40.94620900
14Locked40.36628700
15Locked40.94620900
16Locked40.36628700
17Locked40.36628700
18Locked40.94620900
19Locked40.36628700
20Locked40.36628700
21Locked40.36628700
22Locked40.36628700
23Locked40.36628700
24Locked40.36628700
26Locked40.36628700
27Locked40.36628700
28Locked40.94620900
29Locked40.36628700
30Locked40.36628700
31Locked40.94620900



3.1 Downstream channelsChannel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
33944K1840QAM4096416


3.1 Downstream channelsChannel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)
33Locked438.0758831540

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

15370000048.2705995120 KSym/sec64QAM2
23940000048.0205995120 KSym/sec64QAM4
36030000047.7705995120 KSym/sec64QAM1
44620000048.2705995120 KSym/sec64QAM3



3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1US_TYPE_STDMA0010
2US_TYPE_STDMA0000
3US_TYPE_STDMA0000
4US_TYPE_STDMA0000

Any help? 

jbrennand
Very Insightful Person
Very Insightful Person
Just checking... the router is wifi6 - but are the devices you are testing on also wifi6 capable. For example, my wife's iPhone 11 is wifi6 but my iPhoneX (and earlier models) arent.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.