on 23-02-2023 16:25
I was sent the hub 5 and are getting slower speeds. I have had it over a week Fives times they have said try it in 24 hours.
well guess what virgin it has been 7 days and no fix. Virgin. You should check you speeds before you sell them to us and lie about what speed we will get.
They took my money and did not honour the deal.
I am sure they will try and fix it after I have cancelled my direct debit.
Very unhappy.
Answered! Go to Answer
on 03-03-2023 04:11
on 05-03-2023 14:07
Thank you for updating your thread @Spikeyhair881, I am glad @Client62's advice was helpful for you and your speeds are looking better 😊
Zoie