on 16-02-2022 16:02
Hi,
Can can somone please check power levels?
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 186000000 | 3.2 | 41 | QAM 256 | 7 |
2 | 138000000 | 3.4 | 41 | QAM 256 | 1 |
3 | 146000000 | 3.4 | 41 | QAM 256 | 2 |
4 | 154000000 | 3.3 | 41 | QAM 256 | 3 |
5 | 162000000 | 3.2 | 41 | QAM 256 | 4 |
6 | 170000000 | 3.1 | 41 | QAM 256 | 5 |
7 | 178000000 | 3 | 41 | QAM 256 | 6 |
8 | 194000000 | 3.3 | 41 | QAM 256 | 8 |
9 | 202000000 | 3.3 | 41 | QAM 256 | 9 |
10 | 210000000 | 3.6 | 41 | QAM 256 | 10 |
11 | 218000000 | 3.6 | 41 | QAM 256 | 11 |
12 | 226000000 | 3.5 | 41 | QAM 256 | 12 |
13 | 234000000 | 3.5 | 41 | QAM 256 | 13 |
14 | 242000000 | 3.5 | 41 | QAM 256 | 14 |
15 | 250000000 | 3.5 | 41 | QAM 256 | 15 |
16 | 258000000 | 3.7 | 42 | QAM 256 | 16 |
17 | 266000000 | 3.8 | 42 | QAM 256 | 17 |
18 | 274000000 | 3.9 | 42 | QAM 256 | 18 |
19 | 282000000 | 4 | 42 | QAM 256 | 19 |
20 | 290000000 | 4.1 | 42 | QAM 256 | 20 |
21 | 298000000 | 4.1 | 42 | QAM 256 | 21 |
22 | 306000000 | 4 | 42 | QAM 256 | 22 |
23 | 314000000 | 3.8 | 42 | QAM 256 | 23 |
24 | 322000000 | 3.8 | 41 | QAM 256 | 24 |
25 | 330000000 | 3.6 | 42 | QAM 256 | 25 |
26 | 338000000 | 3.7 | 42 | QAM 256 | 26 |
27 | 346000000 | 3.8 | 42 | QAM 256 | 27 |
28 | 354000000 | 3.7 | 42 | QAM 256 | 28 |
29 | 362000000 | 3.7 | 42 | QAM 256 | 29 |
30 | 370000000 | 3.6 | 41 | QAM 256 | 30 |
31 | 378000000 | 3.7 | 41 | QAM 256 | 31 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 41 | 51 | 118 |
2 | Locked | 41 | 201 | 164 |
3 | Locked | 41 | 174 | 164 |
4 | Locked | 41 | 164 | 138 |
5 | Locked | 41 | 146 | 134 |
6 | Locked | 41 | 155 | 132 |
7 | Locked | 41 | 167 | 139 |
8 | Locked | 41 | 160 | 133 |
9 | Locked | 41 | 138 | 142 |
10 | Locked | 41 | 133 | 131 |
11 | Locked | 41 | 115 | 141 |
12 | Locked | 41 | 112 | 118 |
13 | Locked | 41 | 81 | 133 |
14 | Locked | 41 | 72 | 124 |
15 | Locked | 41 | 54 | 139 |
16 | Locked | 42 | 54 | 133 |
17 | Locked | 42 | 48 | 137 |
18 | Locked | 42 | 54 | 131 |
19 | Locked | 42 | 57 | 136 |
20 | Locked | 42 | 61 | 129 |
21 | Locked | 42 | 66 | 122 |
22 | Locked | 42 | 154 | 141 |
23 | Locked | 42 | 39 | 124 |
24 | Locked | 41 | 15 | 127 |
25 | Locked | 42 | 15 | 92 |
26 | Locked | 42 | 19 | 87 |
27 | Locked | 42 | 8 | 86 |
28 | Locked | 42 | 13 | 84 |
29 | Locked | 42 | 12 | 99 |
30 | Locked | 41 | 17 | 98 |
31 | Locked | 41 | 13 | 119 |
on 16-02-2022 16:28
PostRS errors should be zero, this suggests noise on the circuit.
You need to also post your Upstream power and network log. Also setup a BQM and post the shared link www.thinkbroadband.com/ping
Once done we can comment
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on 17-02-2022 10:56
@Adduxi wrote:PostRS errors should be zero, this suggests noise on the circuit.
You need to also post your Upstream power and network log. Also setup a BQM and post the shared link www.thinkbroadband.com/ping
Once done we can comment
Thank you for the reply.
A VM technician has confirmed theres Noise Ingress at the Cabinet in the ports.
This all started happening in October 2021 once VM started/concluded work in my area,
However no one is helping to fix since his visit 2-3 weeks ago.
I've set up a BQM so will post back with that,
Heres the other two things:
on 17-02-2022 12:51