As requested logs below:
Date Time Error Number Error Description
To reset the Pre and Post RS error counts please use the Downstream screen under the router status screen available from the login page.
[MOD EDIT: Personal IP address removed]
I'm sorry to hear about the trouble experienced terryparrott,
I've located your details and I can see that you've since spoken with the team regarding this.
Let us know if we can assist with anything further,
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