on 30-12-2021 19:43
For the last few days, I've been getting dropouts resulting in slow and intermittent service as per libe graph:-https://www.thinkbroadband.com/broadband/monitoring/quality/share/ca4ab40ddfb8ccb9444e574976d83c2547...
Virgin status site indicates "problem in my area" but no further information or update on this issue.
Any advice welcome.
on 14-01-2022 16:51
Hi msun,
Thanks for popping back to us on this and confirming things are resolved for you now.
If you do have any further issues, you know where we are.
Take care and enjoy your weekend.
Thanks,
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on 21-02-2022 17:02
Sadly, I have to report a return to intermittent dropouts and short outages over the last couple of days. Am hoping for an early fix.
on 23-02-2022 11:44
Still getting intermittent dropouts as per graph:- 🙁
on 25-02-2022 11:57
Apologies for that msun.
It seems like another area fault was raised with an estimated fix time of 4PM today.
Really sorry about this, once the fault is cleared let us know how your service is.
