on 10-08-2021 20:17
I have had continuous really slow download issues.
the dowload speed on speedtests show 350mbps yet when I try to download a 3gig file which should take 1-2 mins the files are taking 10-25 minutes.
Any advice.
on 10-08-2021 21:22
depends where you are downloading from - it may be the site thats restricting thing not VM
but some info needed
log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream
if its an earlier hub button is top right
on 13-08-2021 11:18
Hi RayGiffen
Thanks for posting. My apologies about the lower speeds than expected.
I've had a look on our system and it appears either an SNR issue or something affecting the levels, we will get a technician out for you
I'll PM you now to get the details
Kind regards,
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