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Tashab1234
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Download speed way too slow

I pay a lot of money per month to get high download speeds but we are getting 5 when it should be mid 80-90s.. takes over 24 hours just to download a game which shouldn't be happening, it also jumps up and down with the highest of 20.. just signed a new 12 month contract as well. Maybe should have reconsidered20181230_162951.jpgFor example, should be 200mb I pay for and i get 3?

 

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Superuser
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Re: Download speed way too slow

wired or wireless - always test wired

log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labeled - upstream - downstream

if its an earlier hub button is top right

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Tony
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Superuser
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Re: Download speed way too slow

Of course, download speed is not completely down to your connection but also the ability of the download server to deliver the speed. The constraint could be at the other end, not your end.

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Tashab1234
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Re: Download speed way too slow

20181230_170834.jpg

 

 

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Tashab1234
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Message 5 of 12
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Re: Download speed way too slow

It wont allow me to include the upload info, don't know why.. thanks 

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Superuser
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Re: Download speed way too slow

just type them in or do it in another post - there are more downstreams than that but if they are around those levels they are ok

and again are you testing/downloading wired or wireless 

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Tony
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Tashab1234
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Message 7 of 12
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Re: Download speed way too slow

Screenshot_20181230-170805_Samsung Internet.jpgIt's worked now, there was more but was hard to get a screenshot of them all. If they seem okay do you know why im getting such bad download speeds? Thanks

 

 

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Tashab1234
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Re: Download speed way too slow

I'm pretty sure im trying wireless also. Thanks 

 

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jbrennand
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Re: Download speed way too slow

You are posting incomplete data sets.  Copy & Paste them into separate posts if necessary.  Your upstream power levels look maxed out and may need adjusting.


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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Superuser
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Re: Download speed way too slow


@Tashab1234 wrote:

I'm pretty sure im trying wireless also. Thanks 

 


what does that mean - have you done a test wired - if not do one with the hub in modem mode

wireless speed tests are meaningless

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Tony
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