on 07-09-2021 09:21
Hiya's,
On 350mb, been same address since 2010, besides very minimal downtimes thing's been great
The last five weeks or so have been horrid, worse as i get to on of a weekend (but some times i try during the week just as bad
Can connect and stay on for minutes to seconds or get lucky and have a decent session
Hopefully i post the details correctly ...........
1 | 474250000 | 0 | 38 | 256 qam | 9 |
2 | 482250000 | 0 | 38 | 256 qam | 10 |
3 | 490250000 | -0.2 | 38 | 256 qam | 11 |
4 | 498250000 | -0.5 | 38 | 256 qam | 12 |
5 | 506250000 | -0.5 | 38 | 256 qam | 13 |
6 | 514250000 | -0.7 | 38 | 256 qam | 14 |
7 | 522250000 | -1 | 38 | 256 qam | 15 |
8 | 530250000 | -1.2 | 38 | 256 qam | 16 |
9 | 538250000 | -1.5 | 38 | 256 qam | 17 |
10 | 546250000 | -1.7 | 38 | 256 qam | 18 |
11 | 554250000 | -2 | 38 | 256 qam | 19 |
12 | 562250000 | -2.5 | 38 | 256 qam | 20 |
13 | 570250000 | -3 | 38 | 256 qam | 21 |
14 | 578250000 | -3.5 | 38 | 256 qam | 22 |
15 | 586250000 | -3.5 | 38 | 256 qam | 23 |
16 | 594250000 | -3.5 | 38 | 256 qam | 24 |
17 | 602250000 | -3.5 | 38 | 256 qam | 25 |
18 | 610250000 | -4 | 38 | 256 qam | 26 |
19 | 618250000 | -4.5 | 37 | 256 qam | 27 |
20 | 658250000 | -4 | 38 | 256 qam | 28 |
21 | 666250000 | -3.7 | 38 | 256 qam | 29 |
22 | 674250000 | -3.7 | 37 | 256 qam | 30 |
23 | 682250000 | -3.5 | 38 | 256 qam | 31 |
24 | 690250000 | -3.7 | 37 | 256 qam | 32 |
1 | Locked | 38.9 | 4 | 0 |
2 | Locked | 38.9 | 5 | 0 |
3 | Locked | 38.9 | 6 | 0 |
4 | Locked | 38.9 | 5 | 0 |
5 | Locked | 38.9 | 5 | 0 |
6 | Locked | 38.9 | 5 | 0 |
7 | Locked | 38.6 | 5 | 0 |
8 | Locked | 38.6 | 5 | 0 |
9 | Locked | 38.6 | 12 | 0 |
10 | Locked | 38.6 | 5 | 0 |
11 | Locked | 38.9 | 5 | 0 |
12 | Locked | 38.6 | 6 | 0 |
13 | Locked | 38.6 | 0 | 0 |
14 | Locked | 38.6 | 18 | 0 |
15 | Locked | 38.9 | 5 | 0 |
16 | Locked | 38.9 | 6 | 0 |
17 | Locked | 38.6 | 5 | 0 |
18 | Locked | 38.6 | 5 | 0 |
19 | Locked | 37.6 | 4 | 0 |
20 | Locked | 38.6 | 0 | 0 |
21 | Locked | 38.9 | 6 | 0 |
22 | Locked | 37.6 | 0 | 0 |
23 | Locked | 38.6 | 4 | 0 |
24 | Locked | 37.6 | 13 | 0 |
Answered! Go to Answer
on 07-09-2021 09:31
on 07-09-2021 09:22
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 46200000 | 43.8 | 5120 | 64 qam | 1 |
2 | 39400000 | 43.8 | 5120 | 64 qam | 2 |
3 | 25800000 | 45 | 5120 | 64 qam | 4 |
4 | 32600000 | 44 | 5120 | 64 qam | 3 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
Network Log
Time Priority Description
07/09/2021 07:57:30 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
07/09/2021 07:56:26 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
07/09/2021 07:27:35 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
07/09/2021 07:27:18 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
07/09/2021 07:18:30 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
05/09/2021 14:46:21 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
05/09/2021 13:22:11 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/09/2021 17:18:55 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/09/2021 14:01:22 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
02/09/2021 18:47:56 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
02/09/2021 04:21:13 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/09/2021 10:20:23 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/09/2021 02:01:22 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
28/08/2021 15:43:19 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
28/08/2021 13:43:38 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
26/08/2021 16:49:50 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
26/08/2021 04:21:3 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/08/2021 23:50:23 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/08/2021 23:39:7 | critical | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/08/2021 23:39:6 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
on 07-09-2021 09:31
07-09-2021 09:34 - edited 07-09-2021 10:04
Hiya,
Never tried BQM before so here goes
Will get it and wait a while as you say and try and share as you descibe
Many Thanks
Def
https://www.thinkbroadband.com/broadband/monitoring/quality/share/7f131420fa50661e5cc0d93f3bcbf120014e0379
on 07-09-2021 11:37
on 07-09-2021 12:05
Hiya,
As usual i was up around 6am, it seems after early morning the discos slow
Worst times for me are Friday-Monday, impossible even lastnight for me to stay connected and that was around 4pm onwards
Hopefully with this logging it might help through this week stats-wise
ps : The link i put just shows text for me is that correct ?? (i found how to check the graph on the site you linked (after a bit of head scratching lol)
Thanks
Def
on 07-09-2021 12:10
09-09-2021 05:52 - edited 09-09-2021 06:05
https://www.speedtest.net/results?sh=bf895240669c8f111cf21bac583c37fb
No idea if this can shed light on things
Yesterday i got both up/down of less than 10mb that's the lowest ever i think
Also,my connection for ages has slid from 80-90mb down upto around the more usual 360mb, way i tried to get around this was a reboot of the hub3
Cheers
Def
Connection on/off now every few seconds .......... last test between losing conx
on 12-09-2021 14:59
Hi @Defiance,
Thank you for your posts. I am so sorry to hear you're having a little bit of trouble with your connection recently.
I've taken a look at the BQM, and it looks like there was a drop out at around 3pm yesterday. Did you face an issue then, or did you disconnect/reboot the router at all?
If the problem is ongoing today for you, can you confirm if you're noticing any pattern to the drop outs and issues that occur? For example, are they happening at around the same time(s) each day? Is it each day or does it vary? Is your wireless/Wi-Fi worse than you're wired connection? Are any other devices in the home being used at the same time that the issue begins which may be causing interference? etc.
The more info we can get on what's going on and when, the better.
Thanks,
13-09-2021 08:14 - edited 13-09-2021 08:22
Hiya,
Saturday was horrid, i was trying to host a American Truck Sim session, ended up letting an american mate host, i just kept losing connection, but, they were so fast from the lost connection to reconnectes state that a loss/connect was only like 3 seconds or so
IIRC i had mentioned to an online mate it could be random with no method or rhyme to it but cable mode i found (maybe placebo) more stable, so i said i'll set it to cable, that's where the fun started
Logged on to swap to cable mode, did so and waited and waited and waited, light on hub went through red/green/orange (can't rem orders) but needless to say the hub was stuck in i guess a non booting state, so i did a pin reset
After eventually getting back online i ran two i believe online virgin tests, second time it found a problem, came up with we are checking something further, then said fault was found and i needed a visit
So the earliest booking i could take was tomorrow Tuesday 8-12
When i did get back online Saturday an ookla test showed my speed was down to 90.58 down and usual 37.12 up
The BQM for Saturday shows a block of red, guess that's the downtime lol
Cheers
Take Care
Def
EDIT : The pattern was random times and amounts of disconnections, but as i was maybe more online Fridays to Monday that's obviously when i saw them, that said early am was a pretty cert for discos and weekend as i say no set time
Yesterday (Sunday) i was out from mid morning and i don't think i went on pc at all after getting home around 3-30ish, so Sunday i can't give any insight but the BQM doesn't show any red for me
Ohh, ookla shows my speed now is up to what the 350 should be